Seasonal Brand Associate - Flexible Hours & Perks

Gap Inc.; Gastonia (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision insurance

See more of the benefits we offer

Equal opportunity employer

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You’ll provide excellent customer service, educate shoppers about products, and inspire wardrobe choices, using an omni-channel approach.

Working with leadership, you’ll deliver a best-in-class customer experience, promote loyalty programs, and assist across sales floor, fitting room, cash wrap, and back-of-house while keeping a neat, organized workspace.

Qualifications

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Team collaboration

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You’ll provide excellent customer service, educate shoppers about products, and inspire wardrobe choices, using an omni-channel approach.

Working with leadership, you’ll deliver a best-in-class customer experience, promote loyalty programs, and assist across sales floor, fitting room, cash wrap, and back-of-house while keeping a neat, organized workspace.