Seasonal Brand Associate: Fashion & Customer Experience

Old Navy; San Diego (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy in San Diego is seeking a Brand Associate to bring our brand to life for customers. You will educate, inform, and inspire shoppers, delivering a best-in-class experience through omni-channel support and collaboration with leadership.

You will engage customers, promote loyalty programs, and drive sales while ensuring a clean, organized store and smooth operations across sales floor, fitting rooms, and cash wrap.

Qualifications

• Strong customer-service mindset and ability to engage customers.
• Able to educate customers about loyalty programs and products.
• Comfortable using omni-channel tools to assist shoppers.

Responsibilities

• consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Sales skills

Team player

Tools

POS system

Mobile devices

Job description

Old Navy in San Diego is seeking a Brand Associate to bring our brand to life for customers. You will educate, inform, and inspire shoppers, delivering a best-in-class experience through omni-channel support and collaboration with leadership.

You will engage customers, promote loyalty programs, and drive sales while ensuring a clean, organized store and smooth operations across sales floor, fitting rooms, and cash wrap.