Seasonal Brand Associate: Fashion & Customer Experience

Old Navy; Lafayette (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan with company match

Employee stock purchase plan

Medical insurance

Volunteer hours

Job summary

Old Navy in Lafayette, LA is seeking a Brand Associate to bring our brand to life for customers and provide exceptional service. You’ll educate customers, drive sales, and collaborate with leadership to deliver a best-in-class experience using all store channels.

The role emphasizes engaging with customers, product knowledge, and teamwork while supporting operations across the sales floor, fitting rooms, and checkout areas.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Job description

Old Navy in Lafayette, LA is seeking a Brand Associate to bring our brand to life for customers and provide exceptional service. You’ll educate customers, drive sales, and collaborate with leadership to deliver a best-in-class experience using all store channels.

The role emphasizes engaging with customers, product knowledge, and teamwork while supporting operations across the sales floor, fitting rooms, and checkout areas.