Seasonal Brand Associate — Fashion & Customer Experience

Gap Inc.; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) with company matching

Medical, dental, vision and life 보험

Job summary

Gap Inc. is seeking a Brand Associate for Old Navy in the United States. You will engage customers, educate them on our products, and deliver a best-in-class shopping experience using an omnichannel approach.

You’ll work with leadership to meet store goals and ensure excellent service across the sales floor, fitting rooms, and cash wrap. The role emphasizes strong communication, a customer-first mindset, and a passion for retail in a fast-paced environment.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers).
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Able to stand, walk, and move around the store, lifting up to 30 pounds.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean, and organized work center.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused

Retail experience

Problem solving

Flexible / adaptable

Job description

Gap Inc. is seeking a Brand Associate for Old Navy in the United States. You will engage customers, educate them on our products, and deliver a best-in-class shopping experience using an omnichannel approach.

You’ll work with leadership to meet store goals and ensure excellent service across the sales floor, fitting rooms, and cash wrap. The role emphasizes strong communication, a customer-first mindset, and a passion for retail in a fast-paced environment.