Seasonal Brand Associate - Elevate Customer Experience

Gap; Santa Barbara (CA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase

Job summary

Gap Brand Associate in Santa Barbara, CA brings Gap's brand to life for customers through excellent service and product knowledge. You engage customers, educate them about loyalty programs, and collaborate with leadership to deliver an omni-channel shopping experience.

You will drive sales on the floor, fitting room, and checkout, while maintaining a neat, organized work area. A flexible schedule including holidays and weekends is required, and you may lift up to 30 lbs and operate retail tech.

Qualifications

• Excellent customer service resulting in brand loyalty.
• Educate, inform, inspire and wardrobe the customer with product knowledge.
• Collaborate with leadership to deliver omni-channel customer experience.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail

Problem solving

Flexibility

Retail technology

Physical ability

Job description

Gap Brand Associate in Santa Barbara, CA brings Gap's brand to life for customers through excellent service and product knowledge. You engage customers, educate them about loyalty programs, and collaborate with leadership to deliver an omni-channel shopping experience.

You will drive sales on the floor, fitting room, and checkout, while maintaining a neat, organized work area. A flexible schedule including holidays and weekends is required, and you may lift up to 30 lbs and operate retail tech.