Seasonal Brand Associate — Customer Service & 50% Discount

Old Navy; Kansas City (MO); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off (PTO)

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy in Kansas City is seeking a Brand Associate to bring the brand to life for customers. You will provide excellent service, educate customers about products, and use omni-channel tools to enhance the shopping experience.

You’ll work with leadership to hit store goals, participate in loyalty programs, maintain a tidy selling floor, and handle transactions. The role requires strong communication, a customer-first mindset, and flexibility including evenings, weekends, and holidays.

Qualifications

• Experience delivering friendly customer service in a fast-paced retail environment.
• Ability to educate customers on products and promotions.
• Comfort using technology tools (mobile devices, registers) to assist shoppers.

Responsibilities

• Assist customers to drive sales using suggestive selling.
• Educate customers about loyalty programs.
• Support operations on the sales floor, fitting room, and cash wrap.
• Maintain a neat, organized work area.
• Provide omni-channel shopping experiences.
• Treat customers and colleagues with respect.
• Maintain product knowledge to answer questions.
• Contribute to store goals and outcomes.
• Handle returns professionally.

Skills

Customer service

Communication

Retail experience

Job description

Old Navy in Kansas City is seeking a Brand Associate to bring the brand to life for customers. You will provide excellent service, educate customers about products, and use omni-channel tools to enhance the shopping experience.

You’ll work with leadership to hit store goals, participate in loyalty programs, maintain a tidy selling floor, and handle transactions. The role requires strong communication, a customer-first mindset, and flexibility including evenings, weekends, and holidays.