Seasonal Brand Ambassador — Elevate Customer Experience

Leap, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

PTO

Employee discount and wardrobe allotm

Job summary

Leap is seeking a passionate Sales Associate for our Chicago stores to deliver exceptional customer experiences and drive sales through authentic engagement. You will build relationships, share product stories, and support daily store operations in a fast-paced retail environment.

You may participate in opening/closing procedures, maintain visual standards, and collaborate with teammates to meet store goals; hourly pay ranges from $19 to $22, with opportunities to support other brands within our

Qualifications

• Previous retail, hospitality, or customer-facing experience preferred.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with the ability to engage a diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with a willingness to support store priorities and collaborate with others.
• Ability to take ownership of assigned store responsibilities, including opening/closing procedures and keyholder duties as needed.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
• Ability to actively work on the sales floor, including standing, walking, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.
• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.
• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Job description

Leap is seeking a passionate Sales Associate for our Chicago stores to deliver exceptional customer experiences and drive sales through authentic engagement. You will build relationships, share product stories, and support daily store operations in a fast-paced retail environment.

You may participate in opening/closing procedures, maintain visual standards, and collaborate with teammates to meet store goals; hourly pay ranges from $19 to $22, with opportunities to support other brands within our