Seasonal Beauty Concierge: Elevate Guest Experience

Ulta Beauty; Westminster (CO); On-site; USD 22,000 - 33,000; Full time

Job summary

Ulta Beauty is seeking a Seasonal Beauty Advisor to deliver an exceptional guest experience by assessing each guest's needs, performing makeup applications, and assisting with store operations and events.

The role emphasizes guest service, product knowledge, and sales, with responsibilities across cashier tasks, restocking, and maintaining store cleanliness, while adhering to company policies and dress code.

Qualifications

• High school diploma is preferred.
• 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
• Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
• Maintain prompt, regular attendance.

Skills

Demonstrates a passion for guestサービス?

Proficient with basic technology

Ability to build and maintain strong客户

Education

High school diploma is preferred

Job description

Ulta Beauty is seeking a Seasonal Beauty Advisor to deliver an exceptional guest experience by assessing each guest's needs, performing makeup applications, and assisting with store operations and events.

The role emphasizes guest service, product knowledge, and sales, with responsibilities across cashier tasks, restocking, and maintaining store cleanliness, while adhering to company policies and dress code.