Seasonal Barista & Retail Specialist — Flexible Hours

Mars

Chicago (IL)

On-site

USD 20,000 - 29,000

Part time

6 days ago

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Benefits offered by this job

Flexible Schedules

401K and paid time off

Tuition reimbursement program

Mental Health benefits

Job summary

Hotel Chocolat in Winnetka, IL is seeking a Seasonal Sales Associate for the holiday period from November 2026 to January 2027, with potential for permanent placement based on performance. The role centers on welcoming customers, delivering exceptional service, and maintaining store presentation per Retail Excellence guidelines.

Responsibilities include product knowledge, tastings, stock management, and ensuring Health & Safety standards are met.

Qualifications

Experience in customer service is helpful but not essential.
Ability to work as part of a team to achieve shared goals.
Ability to identify product types and present displays according to guidelines.
Excellent communication, listening to customers and adapting to needs.
Willingness to learn about products, cocoa origins, and sustainability.

Responsibilities

Deliver excellent customer experiences through the in-store experience and selling techniques.
Serve as a Brand Ambassador and share cocoa knowledge to ensure a consistent customer experience.
Learn our product range, production background, allergens, and sustainability commitments; conduct tastings and demonstrations.
Receive deliveries, adhere to safety guidelines, and keep stock organized and presentable on the shop floor.
Ensure health & safety compliance and store hygiene; manage opening/closing procedures in the absence of managers.