Seasonal Sales Associate - Flexible Hours & Discounts

Mars; Chicago (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive wages starting at $18/hour

Flexible schedules

Corporate/ Store Discounts

Career opportunities within Mars Inc

Job summary

Hotel Chocolat is seeking a Seasonal Part-Time Sales Associate for four Chicago locations from November 2026 to January 2027, with a potential to become permanent based on performance. The role focuses on welcoming customers, delivering exceptional service, and upholding brand standards in both Retail and Café environments.

Responsibilities include driving an excellent customer journey, maintaining product knowledge, stocking and stockroom care, and ensuring compliance with health and safety

Qualifications

• No essential requirements, but areas we’ll look for during recruitment: customer service, teamwork, merchandising, communication, product knowledge.

Responsibilities

• Customer Experience – provide excellent customer experiences through the Phoenix program, welcoming customers and assisting with needs to deliver an outstanding in-store journey.
• Brand – act as a Brand Ambassador and share cocoa knowledge to ensure a consistent customer experience.
• Product knowledge – learn our product range, how products are grown and produced, allergens, and sustainability commitments; run tastings and demos.
• Stock – assist with deliveries, maintain stockroom hygiene, present stock on the shop floor, and ensure best before dates are followed.
• Café – in stores with café, prepare drinks, ice creams and food per guidelines, serve customers with proper presentation.
• Operations – ensure Health & Safety, hygiene standards, and store security, assist with opening/closing when managers are absent.

Skills

Customer service

Teamwork

Merchandising

Communication

Product knowledge

Job description

Hotel Chocolat is seeking a Seasonal Part-Time Sales Associate for four Chicago locations from November 2026 to January 2027, with a potential to become permanent based on performance. The role focuses on welcoming customers, delivering exceptional service, and upholding brand standards in both Retail and Café environments.

Responsibilities include driving an excellent customer journey, maintaining product knowledge, stocking and stockroom care, and ensuring compliance with health and safety