Seasonal Assistant District Manager

Jackson Hewitt Inc.; Kentucky; Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

401k matching

Bonus based on performance

Health insurance

Opportunity for advancement

Zusammenfassung

Jackson Hewitt Inc. is seeking a Seasonal Assistant District Manager to lead multi-store operations across a district. You will recruit and mentor seasonal teams, oversee tax education, and drive profitability through strong operations and people leadership.

You'll oversee diverse locations with a focus on maintaining standards, servicing clients, and achieving district goals while advancing in a fast-paced retail tax environment.

Qualifikationen

• 2 years management or supervisory experience required.
• Associate degree or equivalent related business experience.
• Course of study in management or tax preparation and/or accounting preferred.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation and a valid driver's license.

Aufgaben

• Manage the day-to-day activities of seasonal team members across 20+ stores and/or kiosk locations.
• Lead recruiting efforts, interview seasonal employees, and drive the tax education process and onboarding.
• Monitor employee performance, ensure quality standards and deadlines, and coordinate with HR on training and issues.
• Ensure locations meet company standards for setup, technology, telecommunications, and facilities maintenance.
• Continuously build the business by retaining clients, attracting new clients, and increasing brand awareness.
• Resolve client questions or complaints regarding policies and procedures.
• Provide guidance to employees in handling difficult problems or escalated disputes.
• Monitor financial performance and district goals including revenue, cash control, and tax return counts.

Kenntnisse

Management experience

Leadership

Communication

Customer service

Reliable transportation

Driver's license

Tax knowledge

Ausbildung

Associate degree or equivalent

Jobbeschreibung

Future Opening: Seasonal Assistant District Manager

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement

The Seasonal Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership). This position manages the day-to-day activities of seasonal team members assigned to approximately twenty (20) or more stores and/or kiosk locations. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.

This is a full-time seasonal role with a start date of September 22, 2025, and an anticipated end date of April 25, 2026.

What you'll do here: Major responsibilities of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.
• Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.
• Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance. Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.
• Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.
• Resolves client complaints or answers client questions regarding policies and procedures.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group. Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills you'll bring for success:

• Associate degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred.
• 2 years previous management or supervisory experience required with a passion for leading and inspiring others.
• Entrepreneurial spirit that inspires out of the box thinking to impact business results.
• Tax knowledge preferred.
• Strong communication, interpersonal, organizational, and client service skills.
• Must possess reliable transportation, insurance, and a driver\'s license in good standing.
• Knowledge in accounting or tax preparation software preferred.
• Ability to sustain energy and remain available to subordinates during season including evenings and weekends.
• Ability to work under pressure, in a fast-paced working environment.

What you'll get if you join us:

• Eligible for year-end annual bonus program
• 401k with Company Match
• Medical Low Plan with Company HSA Match
• Teladoc (Unlimited Teladoc sessions, $18 per month to seasonal employees)
• Free Employee Assistance Program (EAP)
• Free tax preparation training and PTIN registration
• Free tax filing services for all JH employees
• Professional development and continuous training
• Expand your leadership and operational knowledge
• Learn from a District Manager how to best support busy retail tax locations
• Make a visible impact within the organization
• Join a fast-paced, innovative culture with an open and collaborative environment
• Ample opportunity to develop core and new skillsets and have a stake in your own success
• Opportunities for advancement within the organization
• Join a great organization that cares about its employees!

Working at Jackson Hewitt

Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.

Taxes are fun (really!)

At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company", but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

More than a job. Get a boost for your future.

Work-Life Balance

We offer seasonal opportunities and flexible schedules, including full-time and part-time opportunities, for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life.

Stability

Over 150 million people file taxes every year and more than half use tax services. Jackson Hewitt Tax Pros come back year after year, growing their skills and expertise.

Free Tax Education

With free tax education at all Jackson Hewitt corporate-owned locations, learning to prepare taxes will benefit you at Jackson Hewitt and beyond.

Be the Difference

Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year.

Performance, Referral, and Sign-On Bonuses

Jackson Hewitt corporately owned offices provide several types of bonus opportunities for various roles. Learn more by speaking to a local manager today!

Giving Back

Retail locations are often heavily involved in their local communities and charities.

Free Personal Tax Return

Jackson Hewitt employees receive a free personal tax return, saving you hundreds!

With a variety of health and financial benefits, Jackson Hewitt offers many benefits to employees free of charge, as well as additional benefit options for purchase. Enjoy discounts and savings, financial counseling, life insurance, work lotto, discount Rx savings, telehealth plans, bonuses, and more!

"Since 2003, I feel I have the support, and that really feels good and helps me strive for success even more."