Search Engine Optimization Manager

Creative Circle; Charlotte (NC); Remote; USD 72,000 - 120,000; Full time

Job summary

Creative Circle is seeking an SEO Account Manager, Director or Senior Director to lead client partnerships remotely across the United States. The role requires 3+ years in client-facing roles at a digital marketing agency and strong SEO strategy experience.

Manage a portfolio of 20-40 clients, present results, and pursue growth opportunities with a focus on retention and success. Senior Director level offers leadership responsibilities and compensation up to $120,000, with additional senior

Qualifications

• Experience with SEO strategy and agency account management required.
• 3+ years of client-facing experience at a digital marketing agency.
• Strong ability to review and explain marketing performance data.
• Excellent communication and presentation skills.

Responsibilities

• Manage a portfolio of 20-40 digital marketing clients.
• Serve as the main point of contact for clients.
• Build account plans aligned with client goals.
• Identify upsell opportunities and renew contracts.
• Present campaign results, ROI, and recommendations to clients.
• Create a positive client experience that drives long-term relationships.

Skills

SEO strategy

Account management

Client communication

Performance data review

Tools

Google Analytics

Google Search Console

Ahrefs

HubSpot

Job description

Title: SEO Account Manager, Director or Senior Director

Location:

Fully remote, must live in one of the following states - Alabama, California, Colorado, Florida, Indiana, Iowa, Maryland, Nevada, New Jersey, New York, North Carolina, South Carolina, Texas, Utah, Virginia, or Washington (state).

Duration:

Full time, direct hire

Overview:

Our SEO agency client is hiring across various Account levels, including SEO Account Manager, SEO Account Director or SEO Senior Account Director. Leveling will be determined based on years of experience, leadership background, and scope of client/account management responsibility.

**Experience with SEO strategy and agency account management will be required for consideration**

Compensation: up to $80,000

Ideal Background

• 3+ years of client-facing experience at a digital marketing agency
• Strong understanding of: SEO, Local SEO, Google Business Profile optimization
• Track record of client retention and account growth
• Experience reviewing and explaining marketing performance data
• Excellent communication and presentation skills
• Strong organization and problem-solving abilities
• Experience using: Google Analytics, Google Search Console, Ahrefs, HubSpot
• Experience supporting legal, medical, or dental clients is a plus

Responsibilities

• Manage a portfolio of 20-40 digital marketing clients
• Serve as the main point of contact for your clients
• Build account plans that align with client goals
• Identify upsell opportunities and help renew client contracts
• Present campaign results, ROI, and recommendations to clients
• Create a positive client experience that drives long‑term relationships

SEO Account Director Overview

Compensation: Up to $110,000

Ideal Background

• 5+ years of SEO strategy required
• 5+ years of client-facing account management, client success, or customer experience experience
• Management experience is not required
• Strong Senior Account Manager, Account Director, or Client Success professional ready for a leadership role
• Digital marketing agency experience preferred

Responsibilities

• Lead a team of Account Managers and Client Experience Assistants
• Oversee several managers and their client portfolios
• Support account strategy and client growth initiatives
• Serve as the first escalation point for client issues and concerns
• Coach team members and drive account performance

SEO Senior Account Director Experience

Compensation: Up to $120,000

Ideal Background

• 10 years of SEO strategy required
• 10+ years of client-facing experience
• Experience managing managers, team leads, or department leaders
• Strong Client Experience, Client Success, Account Services, or Customer Success leadership background
• Digital marketing agency experience strongly preferred

Responsibilities

• Lead the Client Experience organization as a whole
• Oversee 2-3 Directors who manage Account Managers and Client Experience Assistants
• Set departmental strategy, KPIs, processes, and performance expectations
• Handle high-level client escalations and complex relationship issues
• Partner with executive leadership to improve retention, client satisfaction, and operational effectiveness
• Drive team development, accountability, and scalable best practices

Preferred Industry Experience

Candidates with experience supporting professional services clients are highly preferred, including: