Seafood Specialist: Freshness & Customer Service

Whole Foods Market, Inc; Dallas (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market, Inc is seeking a Seafood Team Member to support counter service, stocking and sanitation in the seafood department. You will help maintain fresh displays, accurate signage, and friendly customer interactions while following health and safety standards.

The role involves lifting, standing, and occasional knife work in a fast-paced environment. The position offers exposure to a wide range of seafood products and opportunities to learn, with flexible shifts including nights,

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Assists with periodic inventory checks.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
• Maintains accurate department signage and pricing.
• Maintains back stock in good order.
• Maintains a safe, clean and well-organized working and shopping environment.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Skins, bones, and cooks or smokes fish; boxes up, labels, and dates cooked fish.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Customer service

Teamwork

Food safety

Cash handling

Communication

Time management

Product knowledge

Proactive selling

Job description

Whole Foods Market, Inc is seeking a Seafood Team Member to support counter service, stocking and sanitation in the seafood department. You will help maintain fresh displays, accurate signage, and friendly customer interactions while following health and safety standards.

The role involves lifting, standing, and occasional knife work in a fast-paced environment. The position offers exposure to a wide range of seafood products and opportunities to learn, with flexible shifts including nights,