Seafood Service Specialist

Hy-Vee, Inc.; Marshall (MN); On-site; USD 16,000 - 20,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Seafood Service Clerk in the Seafood Department. You will provide prompt, friendly customer service, wrap and label seafood, stock displays, and ensure freshness and sanitation in a fast-paced environment.

The role requires a high school diploma (or equivalent), Food Safety training, and at least six months of related experience. This is an on-site position with periodic lifting and standing throughout the shift.

Qualifications

• High school diploma or equivalent required.
• Food Safety training completed.
• Six months previous related work experience.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Wraps, weighs, and labels product.
• Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
• Finishes display details including seafood for traying.
• Prepare and organize seafood items for display.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Replenishes and organizes the coolers.
• Reports out-of-stock products to appropriate personnel.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Skills

Customer focused

Professionalism

Partnerships

Growth mindset

Results oriented

Education

High school diploma or equivalent

Food Safety training

Job description

Hy-Vee, Inc. is seeking a Seafood Service Clerk in the Seafood Department. You will provide prompt, friendly customer service, wrap and label seafood, stock displays, and ensure freshness and sanitation in a fast-paced environment.

The role requires a high school diploma (or equivalent), Food Safety training, and at least six months of related experience. This is an on-site position with periodic lifting and standing throughout the shift.