Seafood Manager

Northeast Grocery; City of Watertown (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

Northeast Grocery is seeking a Seafood Department Supervisor in Watertown, NY. You will order seafood merchandise, train staff, and oversee budgeted activities while ensuring compliance with sanitation and safety standards.

You will manage programs, maintain inventory, and deliver high levels of customer service. Strong communication and leadership skills are essential to ensure smooth department operations and accurate order fulfillment.

Qualifications

• 18+ years of age.
• Ability to manage others and demonstrate follow-through to achieve goals.

Responsibilities

• Order all seafood merchandise and supplies (fresh, frozen, wrap).
• Train and schedule seafood department associates; communicate rules and regulations.
• Manage special seafood programs (fried fish, marine diet, demos).
• Maintain department budgets, payroll, and wrap; ensure record keeping.
• Demonstrate complete knowledge of seafood products to customers.
• Maintain neat, clean workstation per 5S standards; ensure proper ice display.
• Control inventory for fresh and frozen products; adjust displays and shrink as needed.
• Ensure customer courtesy and accuracy of special orders (e.g., shrimp platters).
• Adhere to sanitation procedures; supervise computer-generated ordering system.
• Perform other duties as assigned by management; comply with policies.

Skills

Leadership

Communication

Team management

Education

High School Diploma or equivalent

Certification program (preferred and required within 6 months)

Tools

POS system

MS Office

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Responsible for ordering all seafood product merchandise and supplies to include fresh product, frozen product, wrap and all other necessary items. Must learn product movement history and apply to accurate ordering.
• Ensure the proper training and scheduling of all new associates within the seafood department. Responsible for communicating all rules and regulations of the company to all Seafood associates.
• Responsible for the operation of all special programs within the Seafood department to include the fried fish program, the marine diet program and all demo programs.
• Responsible for seafood department record keeping and adherence to predetermined budgets (i.e.: financial aspects, payroll, wrap).
• Display and express a complete knowledge of all seafood products to the customer.
• Maintain a neat, clean and organized workstation, according to 5S standards, at all times.
• Responsible for ensuring the inventory control of both fresh and frozen products.
• Responsible for presentation of and outlays of all displays for entire department.
• Ensure a high level of customer courtesy and service at all times within the seafood department (includes accuracy of special orders such as shrimp platters).
• Ensure that all associates adhere to company and state sanitation procedures and regulations.
• Maintain all factors of the computer generated ordering system.
• Ensure ice display is set to correct standards on a daily basis.
• Control shrink through adherence to related policies and procedures.
• Perform other related duties as assigned by management and adhere to all company policies and procedures.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.

EDUCATION AND EXPERIENCE

• Satisfactory performance reviews.
• Strong communication skills.
• Basic Computer skills.
• High School Degree or equivalent.
• 3 + years of related experience.
• Successful completion of the most recent certification program is strongly preferred and required within 6 months if selected for the position.

PHYSICAL REQUIREMENTS

Exposure to Cold Environment Frequent 3-5 Hours

Squatting/Kneeling Occasional 1-3 Hours

Lifting Frequent 3-5 Hours up to 50lbs

Lifting Occasional 1-3 Hours up to 75lbs

EQUIPMENT USED

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.