SEAFOOD/LEAD CLERK

Kroger Mountain View Foods; Wylie (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Seafood/Lead Clerk to enhance customer experiences through exceptional service and teamwork. This role involves supervising the Meat/Seafood department, ensuring compliance with safety regulations, and training associates to meet performance goals. The ideal candidate will possess strong communication skills, knife handling expertise, and the ability to thrive in a fast-paced environment. Join a dynamic team where your contributions will significantly impact customer satisfaction and operational success.

Qualifications

• Strong communication and math skills are essential for this role.
• Ability to handle stress and maintain a positive environment.

Responsibilities

• Promote trust and respect among associates and communicate effectively.
• Train and develop associates while adhering to safety regulations.
• Manage inventory and ensure compliance with food safety guidelines.

Skills

Effective communication skills

Basic math skills

Ability to handle stressful situations

Knife handling skills

Education

High school education or equivalent

Job description

Join to apply for the SEAFOOD/LEAD CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Communicate company, department, and job-specific information to associates.
3. Collaborate with associates and promote teamwork to help achieve company/store goals.
4. Establish performance goals for the department and empower associates to meet or exceed targets.
5. Develop adequate scheduling to manage customer volume throughout hours of operation.
6. Train and develop associates on performance of their job and participate in the performance appraisal process.
7. Adhere to all local, state, and federal laws, and company guidelines.
8. Cut seafood to customers’ requests using proper cutting equipment.
9. Offer product samples to help customers discover new items or products they inquire about.
10. Inform customers of meat/seafood specials.
11. Prepare foods according to food temperature logs and follow cooking instructions.
12. Develop and implement a department business plan to achieve desired results.
13. Understand the store’s layout and be able to locate products.
14. Create and execute sales promotions in partnership with store management.
15. Implement the promotional plan for the department.
16. Stay current with present, future, seasonal, and special ads.
17. Monitor and control expenses for the department.
18. Maintain awareness of inventory/stocking conditions and note discrepancies.
19. Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
20. Ensure compliance with all country of origin labeling and regulations.
21. Plan, organize, and supervise the inventory process.
22. Train department associates on inventory/stocking and Computer Assisted Ordering.
23. Adhere to all food safety regulations and guidelines.
24. Maintain proper temperatures in cases and coolers and keep temperature logs.
25. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
26. Notify management of customer or employee accidents.
27. Report safety risks, illegal activities, including robbery, theft, or fraud.
28. Work cooperatively in a high-paced and sometimes stressful environment.
29. Manage conflicts in a reasonable, nonconfrontational manner.
30. Act with honesty and integrity regarding customer and business information.
31. Follow directions and seek assistance to resolve issues.
32. Support interactions with minors, individuals with special needs, and older adults.
33. Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit upon employment
• Proficient knife handling skills and speed

Desired

• High school education or equivalent (preferred)
• Management experience (preferred)
• Knowledge of cutting, traying, wrapping, and labeling
• Seafood experience
• Retail experience
• Second language skills (speaking, reading, or writing)