Seafood Department Lead — Elevate Sales & Service

Cadient, LLC; Manchester (CT); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Disability benefits

401(k) plan

Daily discount

Job summary

ShopRite’s Manchester location is seeking a Seafood Manager to direct and supervise all functions of the Seafood Department, driving sales, profit, and customer experience under the guidance of the General Store Manager.

Responsibilities include leading associates, ensuring safety and sanitation, maintaining records and temperature logs, and delivering outstanding customer service in a fast-paced retail environment.

Qualifications

• Read, write, speak English proficiently.
• Perform basic math.
• Stand/walk for the duration of a scheduled shift.
• Lift up to 60 lbs. occasionally and 25 lbs. regularly.
• Work with fresh, dried and/or processed products; handle spices and powders.

Responsibilities

• Direct and supervise all Seafood Department functions and staff.
• Maintain safety, quality, and compliance per company policies.
• Lead and train department associates to achieve goals.
• Maintain temperature logs and production sheets; ensure proper labeling and rotation.

Skills

English proficiency

Basic math

Customer service

Team leadership

Food safety knowledge

Job description

It takes many different skills, abilities, and people to be a part of the team that operates our stores. ShopRite believes that its associates are its best asset. Associates are provided with the knowledge, skills, and tools to be the leading retailer in our markets.Whether it's providing world-class customer service, offering exceptional products at a competitive price, or learning the latest in merchandising and display, the company's training programs provide the individual with a solid foundation to achieve their best.

ShopRite - Seafood Manager (Waverly CT) Salary Range $22.00 - $26.51/hr

Location:Manchester,CT(ShopRite of Manchester)

We are living our Purpose – To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.

Job Summary:

To effectively direct and supervise all functions and activities of the Seafood Department and its Associates to achieve the Department’s goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities under the direction of the General Store Manager.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to perform basic computer functions.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
• Ability to work in varying temperatures.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to climb a ladder to retrieve items from overhead racking and storage areas.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.
• Ability to engage and lead Associates to achieve department goals.

Essential Job Functions:

Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:

Safety (Food Safety & Compliance)

• Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
• Perform all duties in accordance with HAACP and Food Handling procedures.
• Perform all duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
• Maintain a clean, neat, organized and safe work environment in accordance with Department QA standards.
• Clearly communicate and consistently enforce department and Company safety policies and procedures.
• Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
• Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
• Understand and adhere to all procedures in emergency situations.
• Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
• Ensure that Associates operating power equipment (balers, hi-lo’s, power jacks, slicing machines, etc.) are 18 years of age or older.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs .
• Unload trucks and transport merchandise to Seafood Department that weights 25 lbs., and that occasionally weights 60 lbs.
• Maintain all temperature logs and production sheets.
• Set up and maintains a proper cleaning maintenance schedule of entire department.
• Successfully complete training to receive and maintain a Company recognized Food Safety Certification.

Friendliness (Customer Experience & Associate Engagement)

• Greet all Customers and provide them with prompt, courteous service and assistance.
• Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
• Assist with the onboarding of new department Associates, including interviewing, selection and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
• Provide continual training, developmental action planning, and meaningful feedback on job performance to Associates.
• Maintain an open line of communication and work cooperatively with all business partners.
• Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
• Sample new items and seasonal favorites to stimulate Customer interest and demand.
• Encourage and recognize Associates to provide a positive Customer Experience.

Presentation (Personal & Department Conditions)

• Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
• Ensure Unit Price Labels (tags) for all items are maintained and are current.
• Monitor Seafood storage area for cleanliness, neatness and preparation for next shift (i.e. making bale, reclamation, plastic, pallets).
• Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
• Ensure all product is blocked and faced in accordance with Company policy or as assigned.
• Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
• Understand and adhere to all Country of Origin Label (C.O.O.L.) regulations for all products in the Seafood Department.

Efficiency (Department Operations & Regulatory Compliance)

• Understand and utilize all required applications and current technology as relates to Seafood Operations.
• Verify accuracy of invoices to actual product received.
• Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
• Ensure the quality of all product received and secure properly in appropriate storage areas.
• Ensure the accuracy of item pricing, item locator and shelf allocation.
• Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
• Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
• Understand and adhere to Local, State and Federal regulations as relates to Seafood Operations.
• Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
• U nderstand and adhere to Company shrink guidelines as relates to Seafood Operations.
• Clearly communicate and consistently enforce department and Company policies and procedures.
• Maintain proper staffing to meet projected sales and Customer Experience needs.
• Complete all applicable department training programs.
• Maintain punctual and regular attendance and work overtime as assigned.
• Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
• Assist as needed in preparation of food products, catering, and special orders.
• Perform other duties as assigned.
  

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

This position is eligible for Health, Dental and Vision benefits, Short Term and Long Term Disability benefits, Life Insurance and Accidental Insurance after 30 days of employment. Paid time off entitlements that include vacation, sick, and personal time are earned on a graduated basis over time along with paid holidays and Sunday premium pay. Enrollment in Retirement benefits start at 6 months of employment with a portion of the contribution being matched.

Part Time Non Union

This position is not eligible for Health, Dental, and Vision benefits, Short Term and Long Term Disability benefits, Life Insurance and Accidental Insurance. Paid time off entitlements that include vacation and sick time are earned on a graduated basis over time along with paid holidays and Sunday premium pay. Retirement benefits start at 6 months of employment with a portion of the contribution being matched.

Perks and Benefits

Associate Referral Bonus

Regular Merit-Based Wage Increases

401(k) program with a portion of the contribution being matched

Daily Associate Discount

Health, Dental, Disability, and Sick Time

Cellphone Discounts

Wellness Incentives

Associate Appreciation Days and other Associate Recognition Programs

ShopRite ShopRite of Manchester
Manchester , CT 06040
P: 860-645-3240

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.