Seafood Counter Specialist — Fresh, Customer‑Focused Service

Whole Foods Market; New York (NY); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in New York, NY, is seeking an entry-level Seafood Team Member to support counter service, stocking, and sanitation in the seafood department. You will help maintain fresh displays, handle product prep, and deliver courteous service aligned with our standards.

This role emphasizes teamwork, strong communication, and adherence to health and safety procedures. Expect a fast-paced environment with flexible scheduling and opportunities to participate in store programs and

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Assists with periodic inventory checks.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.

Responsibilities

• Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
• Maintains accurate department signage and pricing.
• Maintains back stock in good order.
• Maintains a safe, clean and well-organized working and shopping environment.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Skins, bones, and cooks or smokes fish; boxes up, labels, and dates cooked fish.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Customer service

Teamwork

Communication

Time management

Attention to detail

Product knowledge

Safety and sanitation

Flexibility

Tools

Box cutters

Electric pallet jacks

Knives

Job description

Whole Foods Market in New York, NY, is seeking an entry-level Seafood Team Member to support counter service, stocking, and sanitation in the seafood department. You will help maintain fresh displays, handle product prep, and deliver courteous service aligned with our standards.

This role emphasizes teamwork, strong communication, and adherence to health and safety procedures. Expect a fast-paced environment with flexible scheduling and opportunities to participate in store programs and