SE Server

Paycom - ATS; Placentia (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Paid sick time yearly

Paid vacation starting at 2 weeks per

Employee meals

Employee Assistance Program (EAP)

401k with employer match

Job summary

Orange Hill Restaurant is seeking a Banquet Server to deliver exceptional dining experiences at weddings, corporate events, and special occasions. You will help set up banquet spaces, guide guests to seating, and serve meals with precise timing to maintain service quality.

Responsibilities include coordinating with kitchen staff, attending to guest requests, and ensuring a clean, polished dining area throughout events. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills and the ability to create exceptional guest experiences.
• Excellent communication and interpersonal skills when interacting with guests and team members.
• Ability to work in a fast-paced environment with attention to detail.
• Knowledge of food and beverage service procedures and etiquette.

Responsibilities

• Set up banquet rooms according to event specs and ensure presentable tables, chairs, linens, and tableware.
• Greet guests, guide to tables, serve meals and beverages to standards.
• Coordinate timing between kitchen and banquet floor for smooth service.
• Respond to guest requests promptly and professionally; handle issues to ensure satisfaction.
• Maintain cleanliness and presentation of dining spaces and assist colleagues during peak times.

Skills

Customer service

Communication

Teamwork

Professional grooming

Attention to detail

Education

High School graduate

Tools

Cash handling

POS system

Job description

Company Overview:Orange Hill Restaurant is a renowned upscale dining and special event establishment known for its breathtaking views, culinary excellence, and exceptional service. Our newly remodeled restaurant offers a unique dining experience, combining a sophisticated ambiance with delectable cuisine. Uniquely situated on the hills of Orange County, Orange Hill offers sweeping views of Catalina Island, Downtown Los Angeles, Disneyland's magical firework show and our beautiful California coastline.Top-notch Benefits:Competitive CompensationPaid sick time renewed yearlyManagement Referral Program with a $4,000 payout for qualifying management positionsEmployee MealsEmployee Assistance Program (EAP) to assist with work life balancePaid vacation starting at 2 weeks per yearUp to 3 days Paid BereavementMoral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.Full time employees qualify for- Comprehensive Health Plans, Employer paid life Insurance, Supplemental Benefit Plans, 401k with annual employer matchNumerous opportunities for growth and advancementJob Summary:As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.Essential Responsibilities:Set up and PreparationAssist in the setup and arrangement of banquet rooms according to the event specifications.Ensure all tables, chairs, linens, and tableware are properly organized and presentable.Check and confirm the accuracy of the event details, including seating arrangements and special requestsFood and Beverage Service:Greet guests upon arrival and guide them to their designated tables.Serve meals and beverages according to established service standards.Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.Respond promptly to guests' requests and anticipate their needs throughout the event.Provide recommendations on menu items and assist guests in making informed choices.Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.Team Collaboration:Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.Guest Satisfaction:Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.Handle guest inquiries, complaints, and special requests promptly and professionally.Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.Safety and Compliance:Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.Follow responsible alcohol service guidelines and procedures.Handle cash and credit card transactions accurately and securely.Requirements:Previous experience as a banquet server or in a similar role is preferred.High School graduate / min 18 years of ageStrong customer service skills with the ability to provide exceptional guest experiences.Excellent communication and interpersonal skills to interact effectively with guests and team members.Ability to work in a fast-paced environment while maintaining composure and attention to detail.Knowledge of food and beverage service procedures and etiquette.Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.Physical stamina and the ability to lift and carry heavy trays or equipment.Physical Demands:Strength demands: Medium work. Includes exerting 10-45 pounds.Walking and standing during a 4-8 hour shift (with adequate breaks).Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.