SE Server

The Proud Bird; Los Angeles (CA); On-site; USD 34,000 - 36,000; Part time

Benefits offered by this job

Accrued PTO

Referral bonus

EAP

Growth opportunities

PRIDE program

Career path

Job summary

The Proud Bird in Los Angeles is seeking a part-time Banquet Server to deliver exceptional dining experiences at weddings, corporate functions and other events. You will set up banquet rooms, greet guests, and coordinate with the kitchen to ensure timely service.

Requirements include a High School diploma or GED, age 18+, and strong customer service and communication skills. Candidates should be able to lift heavy trays and work evenings, weekends and holidays.

Qualifications

• Previous experience as a banquet server or in a similar role is preferred.
• High School graduate / min 18 years of age
• Strong customer service skills with the ability to provide exceptional guest experiences.
• Excellent communication and interpersonal skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Knowledge of food and beverage service procedures and etiquette.
• Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
• Physical stamina and the ability to lift and carry heavy trays or equipment.

Responsibilities

• Set up and preparation: assist in setup and arrangement of banquet rooms according to event specifications.
• Greet guests upon arrival and guide them to tables; serve meals and beverages to established standards.
• Coordinate timing between kitchen and banquet floor to ensure smooth delivery of food.
• Respond to guests' requests and anticipate needs; provide menu recommendations.
• Collaborate with servers, bartenders and staff to ensure seamless service.
• Address guest inquiries and resolve issues promptly while maintaining a professional appearance.
• Follow safety and sanitation regulations and handle transactions securely.

Skills

Customer service

Communication

Interpersonal skills

Fast-paced environment

Food & beverage service

Flexibility

Stamina

Education

High School/GED

Job description

SE Server# SE ServerProud Bird - Los Angeles, CA 90045## OverviewSalary Range$25.00 - $26.00 HourlyPosition TypePart TimeJob ShiftAnyEducation LevelHigh School/GED## Description**Company Overview:**The Proud Bird, a historic and iconic restaurant with a strong tie to the local community, makes quite a statement as a unique, upscale food hall with interactive aviation exhibits and a renovated events center. The Proud Bird was named LA's Hottest Food Hall by Food Network Specialty Restaurants Corporation holds an impressive portfolio of 17 award-winning restaurants throughout the U.S. including The Proud Bird, and we pride ourselves on creating incomparable memories by delivering an unforgettable dining experience with exceptional food, unmatched service and breathtaking views. Our mission at The Proud Bird/Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our employees, guests, partners, and community. We look forward to adding our next valued team member!**Top-notch benefits:*** Accrued PTO* Management Referral Program with up to a $4,000 payout for qualifying management positions* Employee Assistance Program (EAP) to assist with work life balance* Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.* Numerous opportunities for growth and advancement* Opportunities to grow your career with a clear path for advancement* Plus, more!**Pay: $ 25-26 / hour****Job Summary:**As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions. Your primary responsibility will be to deliver high-quality service, ensuring guests' satisfaction and contributing to the overall success of the banquet operations.**Essential Responsibilities:*** Set up and Preparation* Assist in the setup and arrangement of banquet rooms according to the event specifications.* Ensure all tables, chairs, linens, and tableware are properly organized and presentable.* Check and confirm the accuracy of the event details, including seating arrangements and special requests**Food and Beverage Service:*** Greet guests upon arrival and guide them to their designated tables.* Serve meals and beverages according to established service standards.* Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.* Respond promptly to guests' requests and anticipate their needs throughout the event.* Provide recommendations on menu items and assist guests in making informed choices.* Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.**Team Collaboration:*** Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.* Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.* Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.**Guest Satisfaction:*** Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.* Handle guest inquiries, complaints, and special requests promptly and professionally.* Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.* Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.**Safety and Compliance:*** Adhere to all safety and sanitation regulations, maintaining a clean and safe working environment.* Follow responsible alcohol service guidelines and procedures.* Handle cash and credit card transactions accurately and securely.***Disclaimer:** The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.**We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.**The Proud Bird maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.*## Qualifications* Previous experience as a banquet server or in a similar role is preferred.* High School graduate / min 18 years of age* Strong customer service skills with the ability to provide exceptional guest experiences.* Excellent communication and interpersonal skills to interact effectively with guests and team members.* Ability to work in a fast-paced environment while maintaining composure and attention to detail.* Knowledge of food and beverage service procedures and etiquette.* Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.* Physical stamina and the ability to lift and carry heavy trays or equipment.**Physical Demands:*** Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30 pounds across the restaurant* Regular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaks* Regular ascending/descending stairs* Repeating motions that may include the wrists, hands and/or fingers* Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms