SDR Team Lead - Mailchimp

wasatchproperty; Salt Lake City (UT); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Structured learning and career devlop.

Mental health program

Paid time off

Paid medical leave

Child/Dependent care reimbursement

Education reimbursement

401k match

Healthcare coverage

Job summary

MarketStar, headquartered in Utah, is seeking an SDR Team Lead to support Mailchimp in Salt Lake City. The role guides a team of Sales Development Representatives to meet targets, coaches performance, and implements sales strategies.

Hybrid work in Salt Lake City helps balance client needs and team development. Ideal candidates have 2+ years of sales team management experience, strong communication skills, and a proven ability to drive process improvements.

Qualifications

• 2+ years of experience in managing or coaching sales reps across technology sector.
• Experience managing full sales cycle or developing new business through prospection.
• You thrive in a high-energy environment and solve problems proactively.
• Excellent presentation, listening, and communication skills.
• Ability to build new processes and workflows to increase team effectiveness.

Responsibilities

• Manage, coach and mentor a team of sales agents across multiple sales disciplines to targets and KPIs.
• Maintain hands-on approach while adapting to client demands and strategies.
• Understand client offerings to enable the team across North American territories.
• Continuously increase team effectiveness with new systems and processes.
• Create a culture of focus, teamwork, and high performance.
• Drive thought leadership within a wider sales team.
• Adhere to client-agreed team goals and ownership of day-to-day operations.
• Oversee performance discipline, scheduling, attendance, and appraisals.

Skills

Sales leadership

Coaching

KPIs & analytics

Data-driven decisions

Team mentoring

Tools

Salesforce

Microsoft Office

Google Suite

Job description

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About the SDR Team Lead - Mailchimp:

MarketStar is seeking an SDR Team Lead to support our client, Mailchimp, based in Salt Lake City. As a SDR Team Lead, you will be responsible for guiding and motivating a team of Sales development Representatives to meet their sales targets. You will help monitor the team's performance, implement sales strategies, and provide regular coaching and support to improve their skills and knowledge.

Location: Salt Lake City, UT - Hybrid

What Will You Do?

• Manage, coach and mentor a team of sales agents across multiple sales disciplines to a set of targets and KPIs aligned to the expectations of the client and MarketStar.


• Maintain hands‑on approach while adjusting to client demands and strategies.


• Gather a strong understanding of client offerings to enable the team effectively across differing North American territories.


• Continuously increase the effectiveness of the team, recognizing opportunities for creating new systems, structures, and processes.


• Create a culture of focus, teamwork, and outstanding performance.


• Drive strong thought leadership within a wider sales team.


• Adhere to team goals as agreed by the client.


• Ownership of day‑to‑day operations in partnership with client contact.


• Take responsibility for performance discipline, employee scheduling and attendance, time‑card approvals, performance evaluations, and associated management functions.

What Will You Need to Succeed?

• 2+ years of experience in managing or coaching sales reps across technology sector.


• Personal experience managing full sales cycle or developing new business through prospection.


• You thrive in a high‑energy environment and can be proactive in solving problems in and outside of your area.


• Excellent presentation and listening skills.


• Clear and thoughtful communicator with exceptional critical thinking skills.


• Excellent verbal, digital and written communication skills.


• Ability to contribute to building new processes and systems.


• The ability to streamline and develop workflows to increase the team's effectiveness.


• Customer orientated with the ability to motivate others and drive standards of excellence.


• Self‑reliant, adaptable, decisive, and professional; able to effectively multi‑task in a dynamic environment.


• Proficiency in Microsoft Office, Google Suite, and relevant computer software and hardware.


• You are familiar with Salesforce and are comfortable making data‑driven decisions.

What We Offer:

In our commitment to our \"We Care\" value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs


• Mental health program


• Generous Paid Time Off policy


• Paid medical leave


• Child/Dependent care reimbursement


• Education reimbursement


• 401k match, hardship loan program, access to financial wellness advisor


• Comprehensive healthcare coverage including medical, dental, and vision

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination.

Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process.

If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [e-mail] for assistance.