SDR Team Lead - Mailchimp

Wasatch Property Management, Inc.; Salt Lake City (UT); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Structured learning and career dev.

Mental health program

Paid time off

Education reimbursement

401k match

Job summary

MarketStar seeks an SDR Team Lead to guide and mentor a team of Sales Development Representatives supporting Mailchimp in Salt Lake City. This hybrid role emphasizes coaching, performance management, and data-driven decision making to hit ambitious targets.

You will monitor performance, implement sales strategies, and provide ongoing coaching to elevate skills and close opportunities across North America. Join a team with a culture of growth and development.

Qualifications

• 2+ years managing or coaching sales reps in tech.
• Experience with full sales cycle or developing new business.
• Strong presentation and listening skills.
• Clear, thoughtful communication with critical thinking.
• Fluency in data-driven decision making using CRM tools.

Responsibilities

• Lead and mentor a team of sales agents across multiple disciplines to targets.
• Maintain a hands-on approach while adapting to client needs.
• Understand client offerings to enable the team across NA territories.
• Increase team effectiveness by developing new processes and systems.
• Foster a culture of focus, teamwork, and high performance.
• Own day-to-day operations in partnership with the client contact.

Skills

Sales leadership

Coaching

Communication

Data-driven

Salesforce

Microsoft Office

Google Workspace

Tools

Salesforce

Microsoft Office

Google Workspace

Job description

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award‑winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About the SDR Team Lead - Mailchimp:

MarketStar is seeking an SDR Team Lead to support our client, Mailchimp, based in Salt Lake City. As an SDR Team Lead, you will be responsible for guiding and motivating a team of Sales development Representatives to meet their sales targets. You will help monitor the team’s performance, implement sales strategies, and provide regular coaching and support to improve their skills and knowledge.

Location: Salt Lake City, UT - Hybrid

What Will You Do?

• Manage, coach and mentor a team of sales agents across multiple sales disciplines to a set of targets and KPIs aligned to the expectations of the client and MarketStar.
• Maintain a hands‑on approach while adjusting to client demands and strategies.
• Gather a strong understanding of client offerings to enable the team effectively across differing North American territories.
• Continuously increase the effectiveness of the team, recognizing opportunities for creating new systems, structures, and processes.
• Create a culture of focus, teamwork, and outstanding performance.
• Drive strong thought leadership within a wider sales team.
• Adhere to team goals as agreed by the client.
• Ownership of day‑to‑day operations in partnership with client contact.
• Take responsibility for performance discipline, employee scheduling and attendance, time‑card approvals, performance evaluations, and associated management functions.

What Will You Need to Succeed?

• 2+ years of experience in managing or coaching sales reps across technology sector.
• Personal experience managing full sales cycle or developing new business through prospection.
• You thrive in a high‑energy environment and can be proactive in solving problems in and outside of your area.
• Excellent presentation and listening skills.
• Clear and thoughtful communicator with exceptional critical thinking skills.
• Excellent verbal, digital and written communication skills.
• Ability to contribute to building new processes and systems.
• The ability to streamline and develop workflows to increase the team’s effectiveness.
• Customer orientated with the ability to motivate others and drive standards of excellence.
• Self‑reliant, adaptable, decisive, and professional; able to effectively multi‑task in a dynamic environment.
• Proficiency in Microsoft Office, Google Suite, and relevant computer software and hardware.
• You are familiar with Salesforce and are comfortable making data‑driven decisions.

What We Offer:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

We are firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination.

Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process.

If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [e-mail] for assistance.

At MarketStar, we create growth – for our people, our clients, and our community. The fuel for this growth is you, a person who has the desire to be more than you are today. Join us and you'll find world‑class opportunities, an environment built on growth, and a team who cares about your success!

50+ World Class Clients Remote, In-Office, and Hybrid Opportunities 3,000 Global Employees 225+ Career Advancements Annually 3,000+ Annual Community Service Hours Voted as a Top Workplace LinkedIn Instagram YouTube