SDN Automation Engineer

Aig Inc; Charlotte (NC); Hybrid; USD 99,000 - 143,000; Full time

Job summary

American International Group, Inc. (AIG) is seeking an experienced SDN Automation Engineer to design, deploy and manage software-defined networking solutions across data centers, enterprise networks and cloud environments.

You will develop automation workflows using Python, Ansible and Terraform, enabling intent-based networking and zero-touch provisioning. Ideal candidates have 7+ years in large-scale network automation, expertise with Cisco ACI/NSX/Contrail, cloud networking, and IaC.

Qualifications

• Bachelor’s degree in information technology or related field.
• 7+ years of experience designing, deploying, and managing large-scale network automation projects.
• Proficiency with SDN platforms such as Cisco ACI, VMware NSX or Juniper Contrail.
• Strong understanding of network fundamentals (L2/L3, BGP, OSPF, VXLAN, EVPN) and controller-based design.
• Hands-on experience with automation and scripting tools (Python, Ansible, RESTful APIs).
• Familiarity with Terraform and Infrastructure as Code (IaC).
• Experience with network source of truth tools deployment, configuration and operations, e.g. NetBox or Nautobot.
• Experience with CI/CD pipelines and DevOps methodologies, e.g. Jenkins, GitLab CI, GitHub Actions.
• Familiarity with cloud networking concepts and services (AWS, Azure, GCP).
• Certifications such as Cisco CCNP/CCIE and Juniper JNCIP/JNCIE or equivalent.
• Exposure to container networking and micro segmentation in Kubernetes environments.
• Independent and self–directed work ethic when participating in a collaborative environment.
• Excellent communication skills and the ability to collaborate effectively with technical and non–technical stakeholders.
• Dedicated commitment to service availability and quality user experience.
• Must be results driven with a strong sense of urgency.

Responsibilities

• Design, configure and maintain SDN solutions and associated infrastructures across data centers and cloud environments.
• Develop and orchestrate network automation workflows using APIs and tools like Ansible, Python, or Terraform to streamline operations and minimize manual effort.
• Drive the deployment of intent-based networks, self-healing architecture and zero-touch provisioning capabilities.
• Troubleshoot complex SDN-related network issues, providing root cause analysis and long-term solutions.
• Collaborate closely with network and tools architects to integrate SDN with existing WAN, LAN, and cloud infrastructures, as well as with the observability layer.
• Drive the adoption of automation, monitoring, and observability best practices to support scalable and resilient network operations.
• Stay abreast of emerging SDN, NFV, and automation technologies to continuously evolve and optimize the enterprise network strategy.
• Manage complex activities simultaneously to short timescales.
• Develop scripts and processes to test, deploy and validate changes across all network infrastructure, leveraging Ansible and other approved corporate automation and orchestration platforms.
• Develop state-of-the-art technology, appropriate to deliver stable and scalable technical solutions.
• Collaborate with stakeholders to develop consensus, drive results, and execute projects across the organization on time and within budget.
• Maintain standards and designs for network architecture.
• Articulate design rationale, flexibly adapt solutions, and iterate designs when required.
• Implement proof‑of‑concepts for emerging network automation technologies, in accordance with automation architecture roadmaps.
• Lead deployment, configuration and maintenance of a network source of truth (NSoT) system.
• Work closely with network architects, senior management and operations teams.
• Act as an escalation engineer for high severity network related production issues, work with engineers and various vendors to identify tactical and strategic solutions.

Skills

SDN expertise

Networking fundamentals

Controller-based design

Automation scripting

Python

Ansible

RESTful APIs

Terraform

Cloud networking

Cisco ACI

VMware NSX

Juniper Contrail

Education

Bachelor's degree in information technology or related field

Tools

NetBox

Nautobot

Terraform

Ansible

Job description

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals.

AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

SDN Automation Engineer

The SDN Automation Engineer will be responsible for designing, deploying, and managing software-defined networking (SDN) solutions that enhance the agility, automation, and security of enterprise network infrastructures.

We are seeking a highly skilled SDN Automation Engineer with expertise in SDN technologies to increase network agility, scalability and automation in our enterprise, cloud and data center environments.

This role involves developing and optimizing SDN architecture, integrating controller-based networking, network function virtualization (NFV), and intent-based networking to improve scalability and operational efficiency.

Responsibilities

• Design, configure and maintain SDN solutions and associated infrastructures across data centers and cloud environments.
• Develop and orchestrate network automation workflows using APIs and tools like Ansible, Python, or Terraform to streamline operations and minimize manual effort.
• Drive the deployment of intent-based networks, self-healing architecture and zero-touch provisioning capabilities.
• Troubleshoot complex SDN-related network issues, providing root cause analysis and long-term solutions.
• Collaborate closely with network and tools architects to integrate SDN with existing WAN, LAN, and cloud infrastructures, as well as with the observability layer.
• Drive the adoption of automation, monitoring, and observability best practices to support scalable and resilient network operations.
• Stay abreast of emerging SDN, NFV, and automation technologies to continuously evolve and optimize the enterprise network strategy.
• Manage complex activities simultaneously to short timescales.
• Develop scripts and processes to test, deploy and validate changes across all network infrastructure, leveraging Ansible and other approved corporate automation and orchestration platforms.
• Develop state-of-the-art technology, appropriate to deliver stable and scalable technical solutions.
• Collaborate with stakeholders to develop consensus, drive results, and execute projects across the organization on time and within budget.
• Maintain standards and designs for network architecture.
• Articulate design rationale, flexibly adapt solutions, and iterate designs when required.
• Implement proof‑of‑concepts for emerging network automation technologies, in accordance with automation architecture roadmaps.
• Lead deployment, configuration and maintenance of a network source of truth (NSoT) system.
• Work closely with network architects, senior management and operations teams.
• Act as an escalation engineer for high severity network related production issues, work with engineers and various vendors to identify tactical and strategic solutions.

Requirements

• Bachelor’s degree in information technology, or related field, such as Computer Science or Information Technology or equivalent experience.
• 7+ years of proven experience designing, deploying, and managing large‑scale network automation projects, with focus on performance optimization and scalability.
• Proficiency with SDN platforms such as Cisco ACI, VMware NSX or Juniper Contrail.
• Strong understanding of network fundamentals (L2/L3, BGP, OSPF, VXLAN, EVPN) and controller‑based design.
• Hands‑on experience with automation and scripting tools (e.g., Python, Ansible, RESTful APIs).
• Familiarity with Terraform and Infrastructure as Code (IaC).
• Experience with network source of truth tools deployment, configuration and operations, e.g. NetBox or Nautobot.
• Experience with CI/CD pipelines and DevOps methodologies, e.g. Jenkins, GitLab CI, GitHub Actions etc.
• Familiarity with cloud networking concepts and services (AWS, Azure, GCP).
• Certifications such as Cisco CCNP/CCIE and Juniper JNCIP/JNCIE or equivalent.
• Exposure to container networking and micro segmentation in Kubernetes environments.
• Independent and self‑directed work ethic when participating in a collaborative environment.
• Excellent communication skills and the ability to collaborate effectively with technical and non‑technical stakeholders.
• Dedicated commitment to service availability and quality user experience.
• Must be results driven with a strong sense of urgency.

Salary and Benefits

For positions based in Jersey City, NJ, the base salary range is $99,000 - $143,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.

In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary Veteran's are encouraged to apply.

Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Company Culture

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion.

The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

Diversity and Inclusion

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs.

Functional Area

Functional Area: IT - Information Technology AIG GLOBAL OPERATIONS, INC.

Additional Company Information

Nous sommes une Compagnie d'assurance internationale de premier plan, présente dans plus de 80 pays et juridictions. Nous proposons une large gamme d’assurances IARD et Responsabilité civile, d’Assurance vie, de solutions de retraite et d’autres services financiers pour accompagner nos clients à leur quotidien professionnel et personnel par le biais de nos divisions d’assurance générale, vie et retraite et placements. Ce qui nous caractérise à travers toutes ces offres, c'est notre engagement à aider les individus, les entreprises et les communautés à se préparer et à réagir aux périodes d'incertitude. Qu'il s'agisse d’aider les personnes confrontées à des catastrophes naturelles ou les millions d'Américains qui aspirent à une retraite stable, nous avons l'expertise nécessaire pour aider nos clients à mieux gérer les risques. Nous nous engageons également à faire ce qu'il faut pour nos Employés et les communautés dans lesquelles nous travaillons et vivons. C’est pourquoi nous cherchons à offrir ce qui compte à nos équipes toujours plus diversifiées - comme des environnements de travail flexibles et créatifs, des opportunités de croissance professionnelle et des forums pour se soutenir les uns les autres et inciter au changement. Nous encourageons les Employés à soutenir les causes qui les intéressent le plus, par le biais de nos programmes de congés des bénévoles et de subventions spécifiques (« Matching Grants Program »). Rejoignez notre réseau de Talents (Talent Network ). Des informations supplémentaires sur AIG sont disponibles sur www.aig.com | YouTube | Twitter | LinkedIn. Ces références avec des informations supplémentaires sur AIG ont été fournies pour des raisons de commodité, et les informations contenues sur ces sites Web ne sont pas référencées dans ce communiqué de presse.