We're looking for an experienced SDET Manager to lead and scale our quality engineering team at HighLevel. This is a key leadership role responsible for driving our test automation strategy, quality processes, and engineering excellence across our products. You will lead a high-performing team of SDETs and play a crucial role in building a culture of quality-first, shift-left testing, and continuous improvement. You will be responsible for strengthening our automation frameworks, improving productivity through GenAI tools, and partnering closely with development and release teams to deliver world-class software with speed and reliability.
Responsibilities:
- Own quality engineering outcomes across multiple teams/domains, driving consistent standards for release quality, reliability, automation, and engineering excellence.
- Lead, mentor, and develop Lead/Senior SDETs and QA engineers, building strong technical leadership and enabling effective execution across teams.
- Standardize automation practices, frameworks, code quality standards, and quality benchmarks across squads to establish consistent engineering practices.
- Champion Shift-Left Testing by embedding quality practices throughout the development lifecycle and integrating automated validation and quality gates into CI/CD pipelines.
- Partner with engineering managers, technical leads, product, and architecture teams to align quality strategy with engineering architecture, platform direction, and product priorities.
- Provide architectural and technical guidance on test strategy, automation frameworks, tooling, infrastructure, testability, and quality engineering practices.
- Build and evolve scalable automation frameworks using TypeScript/Playwright and other relevant technologies, enabling teams to develop reliable and maintainable test suites.
- Own release quality and readiness across teams by establishing measurable quality gates and driving improvements in release reliability, production defect leakage, regression effectiveness, and overall quality.
- Drive performance and reliability engineering practices, including performance benchmarks, critical API/service coverage, monitoring expectations, and early identification of scalability and reliability risks.
- Drive adoption of GenAI/AI-assisted quality engineering practices, including intelligent test generation, requirement-to-test traceability, failure analysis, and improvements in engineering productivity.
- Use quality metrics and engineering data to identify systemic gaps, prioritize improvement initiatives, and demonstrate measurable improvements in defect reduction, automation effectiveness, and release confidence.
- Drive cross-team quality initiatives from strategy through execution, influencing stakeholders and ensuring accountability for agreed quality outcomes.
- Foster a culture of continuous improvement, technical excellence, innovation, and shared quality ownership across engineering.
Requirements:
- 9-12 years of overall experience in quality engineering.
- Proven experience managing and mentoring a large SDET team.
- Strong hands-on background as a test automation architect, ideally in TypeScript and Playwright.
- Excellent understanding of test automation design patterns, CI/CD pipelines, cloud environments (AWS/GCP), and development workflows.
- Hands-on expertise with API testing, performance testing (e. g., JMeter, k6, Gatling), and mobile test automation (Appium or equivalent).
- Strong believer in Shift-Left Testing, enabling early quality validation in SDLC.
- Demonstrated ability to set up scalable automation frameworks and increase automation coverage.
- Experience building testing infrastructure and pipelines for microservices or cloud-native applications.
- Exposure to streaming, content creation, or community platforms is highly desirable.
- Track record of scaling teams and processes in fast-paced product organizations.
- Passion for mentoring engineers, fostering technical growth, and promoting a culture of continuous learning.
- Enthusiasm for leveraging GenAI and AI agents to enhance testing productivity, efficiency, and intelligence.