SDE II, Cloud Contact Center — Impact & Growth

Amazon Inc.; Seattle, Northern (WA, KY); Hybrid; USD 144,000 - 194,000; Full time

Job summary

Amazon Connect is a cloud-based contact center service enabling businesses to deliver engaging and personal customer service experiences. As a Software Development Engineer II on the Connect team, you will own end-to-end development, from design to deployment, and collaborate with senior engineers across AWS to build scalable, resilient systems.

You will tackle complex engineering and algorithmic challenges for a rapidly growing customer base, focusing on performance, reliability, and customer

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience programming with at least one software programming language.

Skills

Software Development

System Design

Programming Languages

Education

Bachelor's degree in computer science or equivalent

Job description

Amazon Connect is a cloud-based contact center service enabling businesses to deliver engaging and personal customer service experiences. As a Software Development Engineer II on the Connect team, you will own end-to-end development, from design to deployment, and collaborate with senior engineers across AWS to build scalable, resilient systems.

You will tackle complex engineering and algorithmic challenges for a rapidly growing customer base, focusing on performance, reliability, and customer