SD-WAN Engineer - Multicloud & vEdge Expert

TechDigital Group; Washington (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Support Engineer to provide expert implementation and troubleshooting support for SD-WAN networks. This role involves managing connectivity issues, configuring Quality of Service, and coordinating with support teams to ensure seamless network operations. The ideal candidate will possess rich experience with various networking protocols and SD-WAN technologies, including Cisco SD-WAN. You'll play a key role in enhancing customer satisfaction through effective communication and proactive problem-solving. Join this dynamic team and contribute to innovative projects that shape the future of network connectivity.

Qualifications

• Rich experience in SD-WAN technologies and related protocols.
• Strong knowledge of Cisco SD-WAN controllers in HA environments.
• Industrial certifications in Cisco, Juniper, or F5 required.

Responsibilities

• Manage and troubleshoot SDWAN templates and connections.
• Assist in network troubleshooting and root cause analysis.
• Coordinate bridge calls and vendor communication for issue resolution.

Skills

QOS/MPLS

BGP

OSPF

L3VPN/L2VPN

SD-WAN

NetConf

NMS & OSS/BSS protocols

Cisco SD-WAN

Cloud technologies

Wireless & SD-Access

Education

CCNP/CCNP SP (CCIP)/CCIE level

Industrial certifications in Cisco, Juniper, F5

Tools

Cisco cEdge

vEdge router

Azure Express route

Zscaler

Job description

An established industry player is seeking a Support Engineer to provide expert implementation and troubleshooting support for SD-WAN networks. This role involves managing connectivity issues, configuring Quality of Service, and coordinating with support teams to ensure seamless network operations. The ideal candidate will possess rich experience with various networking protocols and SD-WAN technologies, including Cisco SD-WAN. You'll play a key role in enhancing customer satisfaction through effective communication and proactive problem-solving. Join this dynamic team and contribute to innovative projects that shape the future of network connectivity.