Scrum Master/Release Manager

BC Forward; Charlotte (NC); Hybrid; USD 198,374,000 - 225,926,000; Full time

Job summary

BCforward is seeking an Agile Scrum Master to join our Charlotte-based team supporting OCP, Pega, and EDAP projects. You will lead Scrum ceremonies, drive delivery, and coordinate releases in a hybrid environment with at least three onsite days per week.

The ideal candidate has 5+ years of Agile experience, strong Jira expertise, and a proven ability to navigate enterprise change processes while communicating effectively with stakeholders across IT and business teams.

Qualifications

• 5+ years of Agile experience including hands-on Scrum Master leadership.
• Proficiency with Jira for backlog management, sprint tracking, and reporting.
• Experience executing Enterprise Change Management processes and navigating BAC Enterprise Change Standards.
• Strong communication, collaboration, influencing, and facilitation skills across levels.
• Knowledge of Scrum, Kanban, XP, and the software development lifecycle.

Responsibilities

• Lead Agile teams and deliver value across OCP, Pega, and EDAP.
• Facilitate Scrum ceremonies including daily standups, sprint planning, reviews, retrospectives, and PI preparation.
• Coach teams to improve delivery flow and quality while adhering to Scrum processes.
• Use Jira to manage deliverables, track work, and report progress and risks.
• Coordinate end-to-end release management activities and enterprise change controls.
• Coordinate deployment events and perform post-production validation.
• Produce weekly status updates using agreed templates across stakeholders.

Skills

Agile Scrum Master leadership

Jira backlog management

Enterprise Change Management

Communication facilitation

Agile methodologies (Scrum Kanban XP)

SDLC knowledge

Tools

Jira

Job description

Job Title and Details

Scrum Master/Release Manager

Location: Charlotte, NC (Hybrid, minimum 3 days onsite)

Duration: Contract - 12 months

Pay Range: $73.93/hr

Job ID: 409151

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Agile Scrum Master to join our dynamic team supporting OCP, Pega, and EDAP scrum teams. The role includes core Scrum leadership and delivery, along with project and release management responsibilities. The ideal candidate will have strong experience in Agile frameworks, Jira-driven delivery, and enterprise change management, with a proven ability to drive outcomes, remove impediments, and coordinate end-to-end releases.

Start & Schedule

Start: ASAP. Target start is 2-4 weeks after offer due to business needs and a specific start date requirement.

Hybrid schedule with a minimum of 3 days onsite per week in Charlotte, NC.

Glider Candidate ID Verification required.

Responsibilities

Lead Agile teams and apply Scrum to deliver business value across OCP, Pega, and EDAP teams. Facilitate Scrum ceremonies including daily standups, sprint planning, reviews, retrospectives, and PI preparation. Ensure adherence to Scrum processes and Agile principles, coaching teams to improve delivery flow and quality. Use Jira to manage deliverables, track work, and report progress and risks. Execute Enterprise Change Management requirements and align to BAC Enterprise Change Standards, including change controls, risk, and approvals. Remove impediments quickly and coordinate with partners to maintain delivery momentum. Coordinate deployment events and perform post-production validation. Manage end-to-end release management activities and project-level routines as needed. Facilitate communication, influence and negotiate across project, technology, and business stakeholders, and produce weekly status updates using agreed templates.

Required Skills & Qualifications

• 5+ years of Agile experience, including hands‑on Scrum Master leadership.
• Proficiency with Jira for backlog management, sprint tracking, and reporting.
• Experience executing Enterprise Change Management processes and navigating BAC Enterprise Change Standards.
• Strong communication, collaboration, influencing, and facilitation skills with the ability to operate across levels.
• Knowledge of Agile methodologies including Scrum, Kanban, and XP, and of the software development lifecycle.
• Strong attention to detail, organization, and the ability to manage multiple priorities independently.

Preferred Skills

• Project management experience beyond Scrum facilitation, including governance documentation such as playbooks, RACI, and checkpoints.
• High credibility with executives and business partners with demonstrated ability to influence, negotiate, and drive results.
• Strong analytical and presentation skills with management-ready communications.
• Scrum Master certification such as CSM or PSM.
• Experience with PI preparation in SAFe environments and broader exposure to Agile frameworks, including Kanban and XP practices.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.