Scrum Master

Akaasa Technologies; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Akaasa Technologies is seeking a Scrum Master to drive agile delivery for CRM projects, including Salesforce-focused initiatives. You will partner with clients, manage scope, schedule and budget, and guide cross-functional teams to remove blockers.

The role requires hands-on PM experience, strong stakeholder management, and proficiency with Jira or Azure DevOps to track progress and deliver value.

Qualifications

• Hands-on Salesforce CRM or Salesforce Marketing Cloud project experience.
• Proven PM with ownership of scope, schedule, and budget.
• Strong client-facing skills to build trust and manage expectations.
• Experience with account management or ongoing client engagement.
• CRM implementation leadership experience, preferably Salesforce.
• Solid understanding of CRMs, marketing automation, and call centers.
• Proficient in Jira, Azure DevOps, or similar tools.

Skills

Salesforce CRM

Salesforce Marketing Cloud

Project management

Client-facing experience

Account management

CRM implementation leadership

CRM concepts

Marketing automation

Call centers

Tools

Jira

Azure DevOps

Job description

Scrum Master

• Hands-on experience contributing to Salesforce CRM or Salesforce Marketing Cloud projects
• Proven project management experience, including direct ownership of scope, schedule, and budget
• Client-facing experience with a demonstrated ability to build trust and manage expectations
• Experience with account management or ongoing client engagement models
• Experience leading CRM implementations (Salesforce preferred)
• Solid understanding of the mechanics of CRMs, marketing automation, and call centers
• Proficiency with Jira, Azure DevOps, or similar project/task management tools