Scrum Master

Insight Global; Miami (FL); Hybride; USD 69 000 - 83 000; Plein temps

Résumé du poste

Insight Global is seeking an experienced Scrum Master / Agile Delivery Lead to support cross-functional teams delivering large-scale digital, web, ecommerce, and government discount program initiatives.

The role sits within the Project & Program Management organization, partnering with Product Owners, Project Managers, Engineering, and senior stakeholders to drive disciplined Agile execution across complex programs.

Qualifications

• Experience as Scrum Master supporting Agile teams in enterprise environments.
• Hands-on with Jira and Confluence; Asana a plus.
• Excellent facilitation and stakeholder communication.
• CSM or equivalent Agile certification preferred.

Responsabilités

• Lead Agile ceremonies and ensure disciplined execution across programs.
• Coordinate with Product Owners, Project Managers, Engineering, and business stakeholders.
• Manage risks, dependencies, and changes in large-scale digital and ecommerce initiatives.
• Support government discount program initiatives where applicable.

Connaissances

Facilitation

Stakeholder management

Agile / Scrum

Cross-functional collaboration

Formation

Certified Scrum Master (CSM)

Outils

Jira

Confluence

Asana

Description du poste

Exact compensation may vary based on several factors, including skills, experience, and education.

• Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

Location: Hybrid on-site in Miami FL (Tues-Thurs, Remote Monday & Friday)

12 month, multi-year contract

Rate: 50-60HR

Must-haves:

• Proven Scrum Master experience supporting Agile teams delivering digital, web, or ecommerce solutions in an enterprise environment
• Hands‑on experience with Agile tools, including Jira / Confluence (Asana familiarity a plus), used for backlog management, sprint tracking, and reporting
• Strong facilitation and communication skills, with the ability to lead ceremonies and manage cross‑functional stakeholders confidently
• Deep understanding of Agile / Scrum frameworks, including sprint planning, backlog refinement, retrospectives, and velocity tracking
• Certified Scrum Master (CSM) or equivalent Agile certification strongly preferred

Day-to-Day:

Enterprise Telecom client is seeking an experienced Scrum Master / Agile Delivery Lead to support cross-functional teams delivering large-scale digital, web, ecommerce, and government discount program initiatives.

This individual will sit within the Project & Program Management organization and partner closely with Product Owners, Project Managers, Engineering, Digital, Operations, and senior business stakeholders to drive disciplined Agile execution across complex initiatives.

A key component of the role will be supporting programs that involve government discount and eligibility-based customer programs, requiring strong coordination across business, technology, operations, compliance, and external dependencies. The ideal candidate can bring structure to complex programs, proactively manage risks and dependencies, and keep teams moving when priorities or requirements change.