Scrum Master

ReqRoute,Inc; Danvers (MA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

ReqRoute,Inc in Danvers, MA is seeking a Scrum Master to ensure Agile delivery and regulatory-compliant software development. You will partner with Product Owners, developers, QA, and stakeholders to drive sprint planning, backlog refinement, and continuous improvement.

Responsibilities include facilitating Scrum ceremonies, tracking metrics, removing impediments, and maintaining traceability and design control documentation in Jama. Experience in regulated environments is a plus.

Qualifications

• Experience as a Scrum Master, Business Analyst, or similar Agile delivery role.
• Strong understanding of Agile/Scrum methodologies.
• Experience writing and managing software requirements and acceptance criteria.
• Experience with requirements management and traceability tools such as Jama.
• Ability to facilitate cross-functional discussions and drive consensus among stakeholders.

Responsibilities

• Facilitate sprint planning activities to define goals and ensure achievability.
• Monitor sprint progress and identify risks, impediments, dependencies.
• Drive accountability to meet sprint commitments and goals.
• Collaborate to remove obstacles hindering progress.
• Review user stories to ensure acceptance criteria are complete and testable.
• Support prioritization and re-prioritization of sprint work.
• Facilitate all Scrum ceremonies and promote continuous improvement.
• Track sprint metrics and report progress and delivery status to stakeholders.
• Define, analyze, and document software requirements with Product Owners and teams.
• Maintain end-to-end traceability across requirements (UNS, DIR, SRS, UIRS, LRS).
• Coordinate design control documentation in Jama and ensure timely approvals.
• Bridge business, product, development, QA/QE, UI/UX, and regulatory stakeholders.

Skills

Agile/Scrum

Facilitation

Cross-functional

Requirements Analysis

SDLC

Tools

Jama

Job description

Scrum Master

Location: Danvers, MA - Day 1 onsite (can be hybrid)
Work Authorization: USC / GC only
Employment Type: W2 only

The Scrum Master serves as a critical liaison between Product Owners, Software Development, Quality Assurance, Quality Engineering, and other cross-functional stakeholders to ensure effective planning, execution, and delivery of software products.

This role is responsible for facilitating Agile processes, ensuring sprint commitments are met, and driving high-quality requirements development, traceability, and design control management in compliance with organizational and regulatory requirements.

• Product Development experience is mandatory
• Software Development Life Cycle (SDLC)

Key Responsibilities

Sprint Planning & Execution

• Facilitate sprint planning activities to ensure sprint goals are clearly defined and achievable.
• Monitor sprint progress and proactively identify risks, impediments, and dependencies that may impact delivery.
• Drive accountability within the development team to ensure sprint commitments and sprint goals are achieved.
• Collaborate with team members to remove obstacles that hinder progress.

Backlog & Work Item Management

• Review user stories and work items to ensure acceptance criteria are complete, measurable, testable, and aligned with intended outcomes.
• Work closely with Product Owners and team leads to clarify scope and requirements before work enters a sprint.
• Support prioritization and re-prioritization of sprint work as needed to maximize delivery value while maintaining sprint focus.
• Ensure tickets are appropriately refined, estimated, and ready for development.

Agile Ceremonies

• Facilitate all Scrum ceremonies including:
  • Sprint Planning
  • Daily Stand-ups
  • Sprint Reviews/Demos
  • Sprint Retrospectives
  • Backlog Refinement Sessions
• Promote continuous improvement through effective retrospective discussions and action tracking.
• Provide Agile coaching and guidance to team members and stakeholders.

Reporting & Communication

• Track sprint metrics and communicate progress, risks, blockers, and delivery status to stakeholders.Foster collaboration across Product Management, Development, QA, QE, and leadership teams.

Business Analyst Responsibilities

Requirements Development & Management

• Partner with Product Owners, Software Developers, QA, and QE to define, analyze, and document software requirements.
• Translate business and user needs into clear, complete, and testable Software Requirements Specifications (SRS).
• Ensure requirements support intended product functionality and regulatory compliance objectives.
• Facilitate requirements review sessions and drive stakeholder alignment.

Traceability Management

• Own end-to-end requirements traceability across:
  • User Needs (UNS)
  • Design Inputs (DIR)
  • Software Requirements Specifications (SRS)
  • User Interface Requirement Specification (UIRS)
  • Language Requirements Specification (LRS)
• Ensure traceability matrices remain accurate, complete, and audit-ready.
• Identify and resolve traceability gaps and inconsistencies.

Design Control Administration

• Own and maintain requirements and design control records within Jama.
• Facilitate the creation, organization, review, and maintenance of requirements artifacts within Jama.
• Coordinate routing of requirements and related artifacts for stakeholder review and approval.
• Monitor approval workflows and ensure completion within project timelines.
• Generate and export design control documentation from Jama such as SRS, UIRS, LRS, SDD.

Cross-Functional Collaboration

• Serve as a bridge between business, product, development, quality assurance, quality engineering, system, UI/UX, and regulatory stakeholders.
• Support impact assessments for requirement changes and product enhancements.

Qualifications

Required Experience

• Experience serving as a Scrum Master, Business Analyst, or similar Agile delivery role.
• Strong understanding of Agile/Scrum methodologies.
• Experience writing and managing software requirements and acceptance criteria.
• Experience with requirements management and traceability tools such as Jama.
• Ability to facilitate cross-functional discussions and drive consensus among stakeholders.

Preferred Experience

• Experience in regulated industries such as medical devices.
• Familiarity with software development lifecycle (SDLC) processes.
• Knowledge of design controls, requirements traceability, and quality system requirements.
• Experience supporting audit readiness and regulatory documentation activities.