Scrum Master

Citadel; Annapolis (MD); On-site; USD 73,000 - 113,000; Full time

Benefits offered by this job

Growth coaching

Mentor program

Benefits

Flexible hours

Job summary

Citadel in Annapolis, MD seeks a Scrum Master to accelerate delivery and foster a collaborative culture. You’ll read team dynamics quickly, manage incidents, communicate blockers to stakeholders, and mentor junior staff.

The role blends process improvement with hands-on coaching, ensuring projects stay on track in a fast-growing environment. Ideal candidates bring 4+ years navigating complex teams, exceptional interpersonal skills, and a calm demeanor under pressure while adapting to scope

Qualifications

• Authorized to work in the United States without sponsorship.
• Track record of improving general processes.
• 4+ years navigating typical workplace politics.
• Calm under the fast-growing chaos a mid-level role tends to generate.
• Strong interpersonal skills in a fast-moving environment.
• Strong attention to detail.
• Calm when Annapolis, MD client changes scope mid-stream.

Responsibilities

• Hand off Conflict Resolution work clean enough that nobody has to ask twice
• Communicate progress, blockers, and results to stakeholders and leadership
• Field curveballs from Annapolis clients without losing the thread
• Run point on general incidents until they're truly resolved
• Surface risks early, loudly, and with a proposed fix attached
• Read the room and adjust how you pitch Networking to each audience
• Keep the internship schedule realistic when everyone wants everything yesterday
• Champion a positive, collaborative culture throughout the Annapolis, MD office

Skills

Authorization to work in US

Process improvement

Politics/navigation

Calm under pressure

Interpersonal skills

Attention to detail

Client scope management

Job description

The Scrum Master we're after at Citadel reads Creativity the way most people read headlines: quickly, and between the lines. This MD role reads like an upgrade — $73,000 - $113,000, internship hours, 3 years valued, and a path that does not dead-end.

Key Responsibilities

• Hand off Conflict Resolution work clean enough that nobody has to ask twice
• Communicate progress, blockers, and results to stakeholders and leadership
• Field curveballs from Annapolis clients without losing the thread
• Run point on general incidents until they're truly resolved
• Surface risks early, loudly, and with a proposed fix attached
• Read the room and adjust how you pitch Networking to each audience
• Keep the internship schedule realistic when everyone wants everything yesterday
• Champion a positive, collaborative culture throughout the Annapolis, MD office

What You'll Bring

• Authorized to work in the United States without sponsorship
• A history of leaving general processes better than you found them
• 4+ years navigating the politics that general work attracts
• Calm under the fast-growing chaos a mid-level role tends to generate
• Demonstrated Interpersonal Skills expertise in a fast-moving general environment
• The kind of attention to detail that catches what spell-check misses
• Demonstrated calm when an Annapolis, MD client changes scope mid-stream

Citadel is an Annapolis, MD-based company on an outcome-focused path to redefine the general industry. Our Annapolis office runs on mutual respect, low ego, and a genuine willingness to help.

We set the base at $73,000 - $113,000 and build outward with growth coaching, a mentor, benefits, and hours you genuinely control.

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