Scorekeeper / Skate Guard

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Radisson-Hotel-Group is seeking an on-site part-time ice rink attendant for Kalamazoo, MI. You will manage patron flow, handle admissions, skate rentals, and on-ice guidance to ensure safety during public skate sessions.

Responsibilities include enforcing ice rules, assisting injured patrons, and coordinating with the Ice Events Coordinator. Availability for nights and weekends is required.

Qualifications

• Must be able to ice skate with basic skating skills.
• Strong customer service and clear communication with patrons.
• Ability to enforce safety rules on the ice.
• Availability for nights and weekends.

Responsibilities

• Collect money for public/post-game skate admissions and skate rentals.
• Distribute skates to patrons and assist those needing walkers.
• Provide on-ice direction to participants to maintain safety and flow.
• Stamp hands of patrons who have paid for admission.
• Ensure all dasher doors are closed and secure.
• Ensure patrons on ice are wearing skates; prevent non-skaters from being on ice.
• Enforce no eating, drinking, or smoking on the ice; no speed skating or weaving.
• Ensure no pucks or sticks are on the ice.
• Communicate issues to Ice Events Coordinator as needed.
• Assist customers who have been injured.

Skills

Skating skills

Patron management

Customer service

Safety enforcement

Job description

Job DescriptionWHAT YOU’LL BE DOING:May include, but not limited to:Collect money for public/post-game skate admissions and skate rentalsDistribute skates to patronsDistribute “walkers” to patrons who need assistance skatingProvide on-ice direction to public/post-game skate participants to maintain safety and flow of the eventProvide customer serviceStamp hands of public/post-game skate participants when they pay for admissionMake sure all dasher door are closed and secureMake sure no public/post-game skate participants are sitting on the dasher boardsMake sure all patrons on ice are wearing skates; patrons without skates are not to be on the iceMake sure patrons do not eat, drink, or smoke while on the iceMake sure patrons are not speed skatingMake sure patrons are not weaving in and out of other patronsMake sure patrons are not in officials boxMake sure that no more than three people are holding hands on the ice at one timeMake sure there are no pucks or sticks on the iceMake sure patrons are not kicking holes in the iceCommunicate to Ice Events Coordinator any problems that need attentionAssist customers that have been injuredWHAT YOU NEED FOR THIS POSITION:Ability to ice skate and have basic skating skillsAbility to communicate and manage patrons on the iceAbility to maintain great customer service at all timesEnforce all safety rules related to ice skating and the facilityAvailable for nights and weekends