SCM Account Analyst

DNOW; Charleston (WV); On-site; USD 60,000 - 90,000; Full time

Job summary

MRC Global in Charleston, WV is seeking a Supply Chain Management Accounts Analyst to manage procurement and inventory strategies, generate reports, and analyze data to support customers and internal teams.

The role requires handling confidential information, collaborating with cross-functional teams, and traveling to meet customers. Strong MS Office skills and a background in supply chain are needed to drive efficiency and service quality.

Qualifications

• High school diploma or GED required, with five years’ experience in a related business environment.
• Undergraduate degree in Supply Chain or related field preferred.
• Inside or outside sales experience is preferred.

Responsibilities

• Drive effective partnership with customer accounts and understand business processes and requirements.
• Analyze historical and current sales data against forecasting to align procurement and inventory with objectives.
• Prepare periodic reports (weekly, monthly, quarterly, annually, and ad-hoc).
• Research and develop information on new projects.
• Collaborate with branches and internal resources to resolve customer issues promptly.
• Support customer retention by demonstrating value proposition and adapting to needs.
• Travel to meet customers and provide supply chain information as required.
• Maintain confidentiality of vendor costs and financial information.

Skills

MS Office Proficiency

Confidentiality

Time Management

Communication Skills

Organizational Skills

Education

High school diploma or GED

Undergraduate degree in Supply Chain or related field (preferred)

Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

A Supply Chain Management Accounts Analyst is responsible for the management of procurement and inventory strategies, creating and delivering required reports to support internal and external customers, performing detailed analysis on any aspect of the supply chain as requested, and researching data trends. The SCM Accounts Analyst will have in-depth knowledge of gas distribution PVF products to best support customers. These activities include coordinating a wide range of analytical-related functions in support of the customer’s material demands to maximize supply chain efficiencies and inventory productivity.

Key Duties & Responsibilities

The Role’s responsibilities include, but are not limited to:

• Drive effective partnership with customer accounts, communicate to deepen understanding of customer business processes, buying procedures, needs and requirements, and expectations for service in order to recommend specific products and solutions.
• Analyze historical and recent sales data against customer forecasting to ensure procurement and inventory are complementary to the customer’s and MRC Global operational objectives.
• Prepare periodic reports (weekly, monthly, quarterly, annually, and ad-hoc) as required.
• Research and develop information on new projects.
• Partner with branches and other internal resources to investigate and resolve all customer complaints promptly.
• Evaluate the source of the problem and follow to resolution.
• Assist in customer retention strategies by consistently illustrating MRC Global value proposition in conjunction with evolving customer needs.
• Travel to meet customers and to aggressively serve as the source for customers’ required supply chain information, maintaining consistent contact with customers.
• Handle confidential information related to vendor costs, operating statements, and other financial information vital to MRC Global.
• Provide analytical and administrative support to initiatives in order to communicate insights, decisions, and progress to management.
• Use critical thinking skills to analyze and problem solve with data supplied from customer, supplier, and internal sources.
• Develop supply solutions for low-stock and overstock items to improve inventory performance.
• Work on initiatives with cross-functional teams in supply chain, operations, and sales to maximize customer service and inventory efficiencies.

Required Experience

• High school diploma or GED (General Education Degree) and five years’ experience in working in a related business environment.

Preferred Experience

• Undergraduate degree in Supply Chain or related field.
• Inside or outside sales experience preferred.

Skills & Abilities

• Ability to learn MRC Global-specific software.
• Ability to maintain strict confidentiality (specifically regarding department, contracts, and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team.
• Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.

Working Conditions

• Work is generally performed in an office environment.
• May require prolonged periods of sitting/standing.
• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
• Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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