Science Center Visitor Experience Ambassador

ACU College of Business Administration; Abilene (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Abilene Christian University's NEXT Lab is seeking a proactive ambassador to welcome visitors and lead tours of the SERC for school groups, ACU students and families, and community members.

The role involves communicating the mission and work of NEXT Lab in an accessible, engaging way, answering questions, coordinating with staff, and ensuring a friendly, professional experience for guests; a Bachelor's degree is preferred and strong public speaking skills are essential.

Qualifications

• Minimum: Bachelor's Degree.
• Preferred: Advanced Technical Degree.
• Experience in public speaking, education, hospitality, tours, or similar work is preferred.
• Interest in science, engineering, education, or ACU is preferred; a technical or scientific background is not required.

Responsibilities

• Welcome visitors to NEXT Lab.
• Lead engaging and informative tours for a variety of groups.
• Perform other duties as assigned.
• Communicate the mission, history, research, and work of NEXT Lab.
• Adapt tour content and presentation style based on audience.
• Explain technical concepts clearly and answer questions.
• Follow safety requirements, security procedures, and facility access policies.

Skills

Public speaking

Verbal communication

Hospitality

Customer service

Teamwork

Education

Bachelor's Degree

Advanced Technical Degree

Job description

Abilene Christian University's NEXT Lab is seeking a proactive ambassador to welcome visitors and lead tours of the SERC for school groups, ACU students and families, and community members.

The role involves communicating the mission and work of NEXT Lab in an accessible, engaging way, answering questions, coordinating with staff, and ensuring a friendly, professional experience for guests; a Bachelor's degree is preferred and strong public speaking skills are essential.