School Programs Navigator - Bilingual Preferred

Lutheran Family Services Rocky Mountains; Las Cruces (NM); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Lutheran Family Services Rocky Mountains seeks a School Programs Navigator to support refugee youth through classroom, after-school, and summer programming. You will collaborate with school districts, administrators, and partners to deliver coordinated services and mentorship that promote student success.

The role emphasizes parent engagement, data tracking, and adherence to program standards, with opportunities to connect youth to language, education, and employment resources.

Qualifications

• Associate's degree in a related field or two years of related experience in a setting working with youth required; or equivalent combination of education and experience.
• Ability to coordinate services across multiple partners and resources.
• Strong communication and culturally responsive engagement with diverse youth and families.

Responsibilities

• Works with individual students or small groups in classroom, after-school, and summer programs to reinforce content.
• Maintains partnerships with school districts, teachers, and partners; acts as liaison among groups.
• Engages parents and families to support student learning and participation.
• Provides career counseling and connects youth to college access activities and workforce services.
• Tracks outcomes and compiles data to meet funding requirements and reports.
• Ensures services comply with agency quality standards and HIPAA.

Skills

Coordinate services

Cultural competency

Client advocacy

Instructional skills

Documentation

Collaboration

Education

Associate's degree or 2+ yearsYouth work experience

Job description

DEPARTMENT OVERVIEW

The Refugee & Asylee programs at LFSRM help people uprooted by persecution and violence work towards self-sufficiency through essential resettlement services including case management, employment, housing, school registration, cultural orientation, and referrals to internal and external services for English language acquisition, health and mental health needs, employment, and economic development. LFSRM works with national and local organizations to provide the services and resources needed for newly arrived Refugees to achieve rapid self-sufficiency, integrate into their new communities, and thrive.

JOB SUMMARY & RESPONSIBILITIES

The School Programs Navigator supports Lutheran Family Services Rocky Mountains (LFSRM) school programs for refugee youth. School programming may include in-classroom support and/or after school tutoring, as well as language intensive programming over the summer. The School Programs Navigator will collaborate with school districts, administrators, classroom teachers and refugee network partners to deliver quality, coordinated services for refugee students. Furthermore, this position will support student success through youth mentorship programs and robust parent engagement via education and social capital building.

REQUIRED COMPETENCIES

Occupational Competencies

• Coordinate services: Knowledge of currently available community resources, services, and supports, and ability to connect individuals or families to appropriate resources to meet their needs through referral, application, or enrollment assistance.
• Deliver services within diverse cultural communities: Skills and sensitivity in working with individuals and families from a variety of ethnic and cultural backgrounds.
• Apply Person-Centered Care: Treats individuals as partners in planning, developing and accessing care to ensure services are appropriate to their needs. Puts clients and their caregivers at the heart of all decisions.
• Communicate professionally: Ability to communicate professionally and cooperate with colleagues, other professionals, community partners, and other individuals involved in the care and coordination of services.
• Instructional Skills: Reinforce students understanding of grade level topics through breaking down and explaining complex topics, utilizing different teaching methods, and helping students with homework.
• Document efforts: Ability to maintain thorough and timely documentation of activities, services, and efforts.

Foundational Competencies

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Collaboration & Relationship Building: Builds trust and effective working relationships with coworkers, clients and community partners.

Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.

Understanding of Current High School Curriculum: Demonstrated knowledge in the subjects being taught in high school. Knowledgeable on current curriculum and teaching practices.

EXAMPLE ACTIVITIES

• Works with individual students or small groups both in the classroom and in after-school and summer programs to reinforce instructional material planned and/or presented by classroom teacher.
• Maintains strong partnerships with school district administrators, teachers, and partners. Serves as ambassador and liaison among all groups.
• Engages parents and families in learning activities and advocacy or volunteer opportunities at the schools to enhance integration.
• Provides career counseling to a select group of students, including engagement with existing college access activities and with educational opportunities offered through the local workforce center and youth development programs.
• Tracks outcomes and compiles data in accordance with funding source requirements and provides necessary reports.
• Ensures that program services are provided in accord with quality assurance standards of the agency, state, accrediting organizations, and HIPAA.

TRANSPORTATION

Must maintain a valid driver's license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.

• Frequent regional travel. May be required to transport clients in personal vehicle.

REQUIRED CERTIFICATIONS

• Associate's degree in a related field or two years of related experience in a setting working with youth required; or equivalent combination of education and experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.