School Outreach & Family Support Coordinator

Good Shepherd Services, Ltd; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Good Shepherd Services, Ltd invites applications for the School Outreach & Family Support Coordinator to support the SBES program across PS/MS schools in the Bronx.

The role provides case management and family outreach, coordinating with schools, families, and Triple P groups, ensuring trauma-informed, strength-based service delivery.

U.S. candidates must be bilingual (English/Spanish), available for early-morning and evening hours, and able to travel to schools on a regular basis.

Qualifications

• Bachelor's degree in Social Work or Social Services preferred; HS degree with sufficient experience considered.
• Bilingual (English/Spanish) required.
• Available for early mornings and evening hours to accommodate parent and school personnel needs.
• Willing to travel to each school and be on site regularly.
• Excellent organizational, written, and communication skills.
• Proficient in Microsoft Office.
• Commitment to a strength-based, trauma-informed, anti-racist, youth and family development perspective.

Responsibilities

• Conduct assessments of children and families referred by the Assistant Director.
• Provide case management services based on assessments using a strength-based approach.
• All children of assigned families must be assessed each month.
• Maintain participant case records according to program policies and procedures.
• Conduct home visits and escort program participants to appointments as needed.
• Plan, coordinate and attend school social activities for children, parents, and families.
• Prepare appropriate statistical reports.
• Attend and participate in program staff meetings.
• Participate in school meetings when indicated.
• Facilitate the Triple P group for all families involved with the school.
• Implement and integrate SBC principles: assessment, outcomes, action plans and documentation.

Skills

Bilingual (English/Spanish)

Organizational skills

Written and verbal communication

Microsoft Office proficiency

Education

Bachelor's degree in Social Work or Social Services

HS diploma with relevant work experience considered

Tools

Microsoft Office

Job description

Title: School Outreach & Family Support Coordinator

Reports To: Program Supervisor - School Liaison

Location: 2471 Morris Ave. Bronx, NY 10468

Hours: 35 Hours, Non-Exempt

Salary: $50,000 - $55,000 a year

Job Summary: The School-Based Early Support (SBES) Program is a new program providing counseling and case management services to families connected with PS/MS15, PS291, PS 246 or live within those surrounding communities. The School Outreach & Family Support Coordinator is responsible for providing case management services to families referred from the Assistant Director – School Outreach & Family Support. The School Outreach & Family Support Coordinator supports the Assistant Director with school partnership activities and facilitating Triple P groups.

Major Duties

• Conduct assessments of children and families referred by the Assistant Director.
• Provide case management services based on assessments using a strength-based approach.
• All children of assigned families must be assessed each month.
• Maintain participant case records in accordance with the program’s policies and procedures.
• Conduct home visits and escort program participants to appointments as needed.
• Partner with the Assistant Director to plan, coordinate and attend at each school social activities for children, parents, and families.
• Prepare appropriate statistical reports.
• Attend and participate in program staff meetings.
• Participate in school meetings when indicated.
• Facilitate with the Assistant Director, the Triple P group for all families involved in the school.
• Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.
• Actively participate in case consultation, continued SBC training and the SBC certification process.
• Perform other duties as assigned.

Qualities Sought

• Works to create and support a respectful and collegial environment.
• Creates, embodies, and supports a learning environment.
• Offers and receives feedback and suggestions in a strength-based and constructive manner.
• Dedicated to being a team player and active contributor to achieve the vision and mission of the program.
• Energetic, empathic, honest, genuine, professional, creative, and committed to making a difference with the families, community, program, and agency.

Qualifications

• Bachelors Required. Social Work or Social Services Degree preferred. Willing to consider HS degree with sufficient work experience.
• Bilingual (English/Spanish) required.
• Must be available to work early mornings and evening hours to accommodate parent and school personnel needs.
• Willing to travel to each school and be on site on a regular basis.
• Excellent organizational, written, and communication skills.
• Must be proficient in Microsoft Office.
• Must have a commitment to work from a strength-based, trauma-informed, anti-racist, youth and family development perspective