School Office Apps Training Specialist

GILBERT PUBLIC SCHOOLS; Gilbert (AZ); On-site; USD 34,000 - 39,000; Full time

Job summary

Gilbert Public Schools is seeking an Applications School Office Trainer to ensure office staff and their systems operate efficiently and to provide customer support to parents and students. This role supports site administration, evaluates workflows, and develops improved business processes and training materials.

The position resides in Technology Services and collaborates across the district, including Curriculum and Instruction and Administrative Services, to deliver effective training and

Qualifications

• Experience in developing training and instructional materials.
• Knowledge of both Windows and Macintosh platforms and common browsers.
• Knowledge of Student Information System (Infinite Campus) and Employee Information System (Infinite Visions) is preferred.

Responsibilities

• Design training materials for new office staff and customer service tasks.
• Collaborate with departments to improve standard business processes.
• Assist sites with online enrollment and training needs.
• Analyze training needs based on user groups and experience.
• Schedule and conduct training sessions for individuals and groups.
• Create instructional videos and written documentation for internal site.

Skills

Training design

Cross-functional work

Enrollment support

Training analysis

Session scheduling

Documentation

Education

High School diploma or equivalent

Tools

Windows

Mac OS

Internet Explorer

Google Chrome

Infinite Campus

Infinite Visions

Job description

Gilbert Public Schools is seeking an Applications School Office Trainer to ensure office staff and their systems operate efficiently and to provide customer support to parents and students. This role supports site administration, evaluates workflows, and develops improved business processes and training materials.

The position resides in Technology Services and collaborates across the district, including Curriculum and Instruction and Administrative Services, to deliver effective training and