School Age Site Manager

Community Teamwork; Lowell (MA); On-site; USD 52,000 - 53,000; Full time

Benefits offered by this job

Paid time off

Insurance (Medical/Dental/Vision)

Tuition reimbursement

401K retirement plan

Professional development

Job summary

Community Teamwork in Lowell, MA is seeking a Site Manager to oversee the Out of School Time site operations. You will supervise staff, coach instructional practices, and coordinate with host schools.

The role requires leadership, program management, and strong communication with families and staff. A bachelor’s degree in a related field and relevant experience are preferred. Competitive benefits and a salary in a $52k–$53k range.

Qualifications

• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with basic computer software and data collection systems.

Responsibilities

• Ensure the needs of children enrolled are met.
• Provide leadership and supervision to staff and communicate expectations.
• Maintain program policies, procedures, and child progress updates to families.
• Create staff schedules, maintain ratios, and plan curriculum/prep time.
• Plan activities with the team to meet child and program needs.
• Conduct monthly supervision, coaching, and annual evaluations.
• Hire, promote, and train team members; manage timecard processes.
• Keep records such as progress reports, illness logs, and incident reports.
• Participate in School Age Administrative Team and host school events.

Skills

Customer service

Organizational skills

Interpersonal skills

Written communication

Oral communication

Education

Bachelor's degree in child development or related field

High school diploma + 1 year experience

Tools

Basic computer skills

Data collection systems

Job description

Site Manager

Pay Range $52,000 - $53,000 per year.

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

This position is responsible for the general operations and management of the Out of School Time Site. As an education professional, the position will be accountable for supervising and implementing an interdisciplinary program at the site and is also responsible for coaching and modeling good instructional practices for staff that they supervise.

Essential Functions and Responsibilities:

• Ensure the individual and group needs of the children enrolled are being met.
• Provide leadership and supervision to assigned staff and effectively communicate expectations and desired outcomes.
• Provide ongoing communication with parents/guardians concerning program policies/procedures, and child progress and encourage parent involvement in the child's program.
• Create daily work schedule for staff in program, ensuring ratios are maintained, breaks are covered and time is allotted for curriculum planning/prep time, case management, and other meetings.
• With team, plan activities to meet the needs of the children enrolled and program, maintaining inventory of the site to ensure activities can be implemented.
• Conduct monthly supervisions and coaching, observations, feedback, and annual evaluations.
• Ensure implementation of program policies/procedures.
• Maintain confidentiality and boundaries of staff and children/families enrolled.
• Responsible for hiring, promoting, and training a team of committed Group Leaders
• Responsible for timecard administration for their staff.
• Conduct monthly staff meetings and responsible for the professional development of staff and program.
• Responsible for record-keeping activities including completion of child observations, developmental progress reports, illness and injury logs, Incident Reports, and any other required documentation.
• Actively participate in the School Age Administrative Team.
• Build and maintain relationships with the host schools and actively participate in host school events.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications:

• Relevant Work experience required.
• Desire to work with low income, culturally diverse, and at-risk families and individuals.
• Excellent Customer Service, organizational, interpersonal, oral, and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Good crisis management skills.
• Proficient computer skills required in basic computer software and data collection systems.
• Good attention to detail and ability to maintain confidentiality.
• Bilingual skills preferred.
• Evidence of recent Mantoux, physical exam, and MMR.
• Participate in a minimum 20 hours of EEC approved training required.
• Willing to obtain CPR and First Aid as required by EEC.
• Must have reliable transportation.
• Must be able to pass the EEC Background check which includes fingerprinting.

Education and Experience: (must meet one of the below)

• Have a minimum of a bachelor's degree in child development, early childhood education, elementary education, child guidance, human services, nursing, psychology, physical education, recreation, child psychology, the arts, social work, sociology, or child care: and have six months of experience working with school age children.
• Have a bachelor's degree in any field or an associate's degree in any field of study listed in 606 CMR 7.09 (19)(a)3a and have nine months of experience working with school age children; or
• Have a high school diploma or equivalent; and have one year of experience working with school-age children.

Preferred Qualifications

• Bilingual skills (English/Spanish, English/Khmer English/Portuguese)

Benefit Information

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.

The base salary range represents the Agency's good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.