SCHEDULING SYSTEMS PROJECT LEADER (OPERATIONS)

Los Angeles Metro; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Los Angeles Metro is seeking an experienced leader to provide technical leadership and oversight for transit service data collection, reporting, and advanced modeling tied to scheduling and planning. You will guide a work unit, supervise staff, and ensure high-quality data systems and BI outputs.

The role emphasizes developing and evaluating complex application systems, coordinating with finance and project teams, and ensuring safety and compliance across projects.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Mathematics, Business, Statistics, or a related field.
• Five years of relevant experience designing and maintaining complex information systems in a specified application area including project management experience.
• Experience in public transportation system operations, particularly scheduling, preferred.
• A valid California Class C Driver License or ability to utilize alternative transportation when needed.
• Overtime, on-call, and weekend/holiday work may be required; travel to offsite locations when necessary.

Responsibilities

• Plan, organize, and manage a work unit and large-scale projects for schedule planning, data collection systems.
• Design, review, and monitor complex programs for scheduling and operations planning applications.
• Design data warehousing/data mining BI systems and maintain data collection hardware.
• Oversee development, testing, and implementation of new and enhanced systems.
• Prepare technical reports, recommendations, and briefings for management.

Skills

Staff supervision

Project management

Data analysis

Data warehousing

SQL

Communication

Education

Bachelor's degree (CS/IS/Math/Business/Stats/related)

Tools

Power BI

SQL

Job description

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Provides technical leadership and support in and manages a work unit responsible for transit service data collection, reporting, and advanced modeling activities for Metro's scheduling and planning functions; performs critical program or project evaluations and provides recommendations.

Examples of Duties

• Plans, organizes, and manages a work unit and/or large-scale projects in the development, implementation, maintenance, and support of computer application systems for schedule planning, schedule building, and data collection systems
• Designs, reviews, and monitors complex computer programs for scheduling and operations planning application systems
• Designs data warehousing/data mining business intelligent systems applications
• Maintains data collection hardware in working condition
• Searches for alternatives in data collection equipment and procedures
• Monitors the data collection process to ensure there are no errors
• Oversees the development, testing, and implementation of new application systems and enhancement of existing systems
• Conducts feasibility studies for scheduling and operations planning computer application systems
• Participates in financial committees, project decisions, and budget and specification change orders
• Conducts special projects and studies and assists in establishing departmental plans and schedules
• Acts as team leader for complex and highly specialized applications
• Prepares correspondence and project reports, such as technical overviews, recommendations, and alternatives to business requirements
• Supervises, trains, mentors, and motivates assigned staff
• Complies with all of Metro safety rules, policies, and procedures
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

Minimum Qualifications

May be required to perform other related duties

Required

Education

• Bachelor's Degree in Computer Science, Information Systems, Mathematics, Business, Statistics, or a related field

Experience

• Five years of relevant experience designing and maintaining complex information systems in a specified application area including project management experience; some positions in this class may require specialized experience in area of assignment; experience in public transportation system operations particularly scheduling preferred

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Overtime, on-call, and weekend/holiday work required when necessary
• Travel to offsite locations when necessary

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The Following Are The Preferred Qualifications

• Experience creating and modifying queries using Structured Query Language
• Experience analyzing and troubleshooting data processing streams
• Experience creating automated data driven reports such as Power BI or similar systems
• Experience gathering requirements for project development
• Experience creating software applications in a team environment

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of application systems development, advanced capabilities of client/server computer networks, personal computers, and hand-held computers
• Principles of data warehousing/data mining systems application development
• Relational database design and programming
• Applicable federal, state, and local regulatory requirements and standards
• Administrative principles and methods, including goal setting and monitoring, budget development and implementation and personnel administration
• Project management techniques and tools
• Schedule checker data collection procedures
• Mathematics used in complex business applications and public sector financial systems
• Local, state, and federal employment regulations and union regulations
• Modern management theory and practice
• Applicable business software applications

Skill in

• Planning, organizing, and monitoring the work of a specialized work unit
• Determining strategies to achieve operational goals
• Overseeing development and implementation of new application systems and enhancement of existing systems
• Writing complex computer programs
• Developing and maintaining computer software
• Designing databases for storage of train data
• Identifying unique opportunities to collect new data
• Implementing strategies to identify new uses for data and interaction with data design
• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
• Exercising sound judgment and creativity in making decisions
• Communicating effectively orally and in writing
• Preparing comprehensive reports and correspondence
• Writing computer-related technical manuals and checklists for training computer users
• Interacting professionally with various levels of Metro employees and outside representatives
• Supervising, mentoring, and motivating assigned staff

Ability to

• Coordinate application development and programming activities
• Manage strategic and sensitive programs and projects
• Understand, interpret, and apply rules, regulations, policies, and procedures
• Plan financial, schedule, and staffing needs
• Lead project teams and conduct training
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.