Scheduling Specialist -SCH- Full Time, Days

Centra Health; Farmville (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Centra Health is seeking a Scheduling Specialist to manage patient appointments, coordinating complex treatment timelines and coordinating with physicians, nurses, and other facilities to ensure follow-up care.

The role emphasizes accurate scheduling for scans and procedures, good communication with patients and teams, and proficiency with multiple software systems to support timely care delivery.

Qualifications

• Required education: High School Diploma, GED, or equivalent.
• At least 1 year of medical office scheduling experience.
• Knowledgeable of medical terminology.

Responsibilities

• Schedule patient appointments to coordinate treatment timelines.
• Interact with patients, providers, and staff across facilities.
• Inform patients about preparation for scans and treatment.
• Communicate orders to teams (financial aid, prior authorization, etc.).
• Follow up on missed appointments and reschedule as needed.
• Ensure smooth paperwork flow and timely communication.

Skills

Medical terminology

Radiology scheduling

Medical office experience

Education

High School Diploma or GED

Job description

Job Description

Scheduling Specialist performs patient scheduling functions for appointments within our facility and for outside facilities. The position requires an understanding of complex treatment regimens to ensure correct timing and duration of appointments. Scheduling Specialist are responsible for coordinating complex interactions among physicians, patients, nurses and other facilities to ensure well-coordinated, timely care for patients.

Job Description

Scheduling Specialist performs patient scheduling functions for appointments within our facility and for outside facilities. The position requires an understanding of complex treatment regimens to ensure correct timing and duration of appointments. Scheduling Specialist are responsible for coordinating complex interactions among physicians, patients, nurses and other facilities to ensure well-coordinated, timely care for patients.

Responsibilities

• Schedule patient appointments to coordinate with complex treatment regimen timelines and provider requirements, along with scans and other outside provider appointments
• Interact with patients, providers, and other staff both within the practice and at outside facilities providing accurate, timely and responsive information
• Inform patients on preparation for a variety of scans, which may include adjustments to medications and/or diet
• Communicate to multiple teams throughout the Physician Practice upon provider order of scans, treatment, or other services, to ensure engagement of all supporting teams (financial assistance, prior authorization, etc)
• Follow up with patients regarding missed appointments, and coordinate rescheduling to adhere to treatment timeline and physician requirements
• Manage inter-office messages to ensure timely adjustment and communication of patient appointments
• Coordinate processes and route all paperwork as required to meet physician and facility requirements
• Demonstrate courtesy and helpfulness toward patients and their caregivers
• Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously

Qualifications

Required Education: High School Diploma, GED, or Equivalent.

Required Experience / Skills: At least 1 year of Medical office experience (scheduling patients, scheduling radiology procedures, etc). Knowledgeable of Medical Terminology.

Salary Range: $18.23 - $25.51 per hour