Scheduling Specialist - Orthopedics Clinic

Vitruvian Health; Cleveland, Northern (TN, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Vitruvian Health in Cleveland, TN is seeking a detail-oriented scheduler to accurately schedule patients for outpatient procedures and pre-register them by entering information into computer systems in a professional and courteous manner.

The role requires strong organizational, communication, and time-management skills, with experience in hospital settings and proficiency in Outlook/Excel and scheduling software.

Qualifications

• Education: High school graduate or GED preferred. One or two years of college preferred.
• Experience: Hospital or similar medical facility experience strongly preferred.
• Knowledge of Medical Terminology preferred.
• Licenses/Certificates: none required.
• Skills: Strong organizational and time-management skills; Ability to coordinate and maintain complex schedules with a high degree of accuracy; Excellent customer service, written communication, and interpersonal skills; Proficiency in Microsoft Outlook, Excel, and scheduling software; Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment; Strong problem-solving and conflict-resolution abilities; Attention to detail and commitment to maintaining accurate records; Ability to handle confidential information with discretion.

Responsibilities

• Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, medical or employment status or patients of Bradley Medical Center and their families.
• Must follow and enforce accepted safety practices for patients and hospital.
• Participate in Performance Improvement activities.
• Communicate in an acceptable, easily understood manner.
• Responsible for scheduling of patients for outpatient procedures.
• Responsible for pre-keying patient accounts to create account number.
• Provide accurate scheduling of patients in accordance with the department scheduling guidelines.

Skills

Organizational skills

Time management

Scheduling

Customer service

Attention to detail

Confidential information handling

Communication

Education

High school diploma or GED

College credits preferred

Tools

Microsoft Outlook

Excel

Scheduling software

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

POSITION PURPOSE

Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.

POSITION QUALIFICATIONS

• Education: High school graduate or GED preferred. One or two years of college preferred.
• Experience: Hospital or similar medical facility experience strongly preferred.
• Knowledge of Medical Terminology preferred.
• Licenses/Certificates: none required.
• Skills: Strong organizational and time-management skills; Ability to coordinate and maintain complex schedules with a high degree of accuracy; Excellent customer service, written communication, and interpersonal skills; Proficiency in Microsoft Outlook, Excel, and scheduling software; Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment; Strong problem-solving and conflict-resolution abilities; Attention to detail and commitment to maintaining accurate records; Ability to handle confidential information with discretion.

General Responsibilities

1. Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, medical or employment status or patients of Bradley Medical Center and their families.
2. Must follow and enforce accepted safety practices for patients and hospital.
3. Participate in Performance Improvement activities.
4. Communicate in an acceptable, easily understood manner.
5. Responsible for scheduling of patients for outpatient procedures.
6. Responsible for pre-keying patient accounts to create account number.
7. Provide accurate scheduling of patients in accordance with the department scheduling guidelines.

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.