Scheduling Specialist I: Neurosurgery

Hoag Health System; Newport Beach (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian is seeking a Scheduling Specialist I to assist in coordinating patient procedure and surgical schedules under direct supervision. You will manage routine procedures, add-ons, and emergent cases, communicating with patients, physicians, other departments, and staff to keep schedules accurate and updated.

In this role you will handle pre-procedure testing coordination, assist with patient registration and data entry, and maintain confidentiality while working in

Qualifications

• High school diploma or equivalent required.
• Minimum of one year front office or scheduling experience.
• Excellent interpersonal and communication skills.
• Knowledge of basic medical terminology preferred.
• Proficiency with Microsoft Office and healthcare databases.

Responsibilities

• Assist in coordination of patient procedure/surgical schedule.
• Collaborate in management of routine procedures, add-ons and emergent cases.
• Facilitate communication between patients, physicians, other departments, and staff.
• Coordinate pre-procedure diagnostic tests and clearances.
• Handle patient registration, data entry, and chart preparation; work in a high call volume environment.

Skills

Interpersonal skills

Communication skills

Customer interfacing

Keyboarding 35 WPM

Safety awareness

Education

High School Diploma

Tools

Microsoft Office Suite

Healthcare database systems

Job description

Under direct supervision, the Scheduling Specialist I assists in the coordination of Patient Procedure/Surgical schedule. The Scheduling Specialist I collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members. Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances. Provides information to Insurance Verification Specialists to obtain authorizations as necessary. Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned. Interacts directly with patients and works in a high call volume environment.

Participates in the continuous quality improvement processes. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Maintains confidentiality. Performs other duties as assigned.

Qualifications

Education and Experience

• High School Graduate or equivalent required
• Minimum of one (1) year front office or previous scheduling experience
• Excellent interpersonal and communication skills
• Knowledge of proper body mechanics and safety measures
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required
• Strong knowledge of basic medical terminology preferred
• Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members)
• Full understanding of medical insurance procedures required
• Basic keyboarding minimum 35 WPM preferred

License Required

• N/A

License Preferred

• N/A

Certifications Required

• 1206d Oncology Specialty Clinic BLS required within 6 months of hire.
• BLS required within 6 months of hire in the:
  • 1200-30258 HSC 19582 Beach Blvd MED ONC and
  • 1000-70851 HB Oncology & Specialty Clinics
  • Irvine Periop: BLS required upon hire
  • Operating Room: BLS required upon hire

Certifications Preferred

• 70790 Heart Valve Clinic BLS – Basic Life Support (AHA)

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

Job Info

• Job Identification 130336
• Job Category Administrative Support
• Job Shift Day
• Locations 1 Hoag Dr, Newport Beach, CA, 92663, US