Scheduling Specialist

Avera; Sioux Falls (SD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO available day 1 for eligible hires

Up to 5% employer matching retirement

Career development guided by hands-on?

Job summary

Avera Ear, Nose & Throat Sioux Falls is seeking a detailed scheduler to handle pre-authorizations, scheduling tests and procedures, and coordinating surgical appointments. You will verify benefits, schedule pre-operative physicals, and review surgery information with patients.

You will work with the department to maintain the surgery schedule, manage referrals, and communicate with physicians and staff to ensure timely, accurate scheduling and documentation.

Qualifications

• Knowledge of medical terminology.

Responsibilities

• Obtains information from physician offices for scheduling tests, procedures and admissions.
• Facilitates coordinating a plan of care for patients with departments throughout the hospital.
• Coordinates care between facilities for telemedicine to ensure continuity of care.
• Communicates information to physicians, staff, families, etc., when directed.
• Assists with collection and maintenance of records per accreditation and regulatory guidelines.
• Coordinates scheduling of specialized equipment for procedures.
• Maintains physician calendar, procedure schedule and coordinating orders for procedures.

Skills

Medical terminology

Education

High School or GED Equivalent

Associate's in medical secretarial school

Job description

Sioux Falls, SD

Full time

Location:

Avera Ear, Nose & Throat Sioux Falls

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

$18.50 - $24.25

Position Highlights:

NOTE: this position is located at our ENT clinic

Hours: Monday - Friday, 8:00 AM - 5:00 PM

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Performs diverse duties as they relate to the department to include, but not limited to completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated.

What you will do

• Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.
• Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs.
• Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable.
• Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner.
• Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as my be required by law.
• Coordinates scheduling of specialized equipment based on procedures.
• Maintains physician calendar, procedure schedule and all coordinating orders for procedures.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• knowledge of medical terminology

Preferred Education, License/Certification, or Work Experience:

• High School or GED Equivalent
• Associate's in medical secretarial school
• 1-3 years experience as a scheduler, biller, or in a medical office

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some:

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

Online Privacy Policy:

At Avera, we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/

At Avera , the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

At Avera , we are committed to protecting your online privacy. For more information, please visit https://www.avera.org/legal-notices/online-privacy-policy/

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.