Scheduling Specialist

Avera McKennan; Sioux Falls (SD); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

PTO from day 1

Retirement matching 5%

Career development opportunities

Job summary

Avera Gynecologic Oncology Sioux Falls seeks a Scheduling Specialist to coordinate appointments and care across clinics. The role supports timely access to essential services and works with multiple teams to manage schedules for tests, procedures, labs, and telemedicine.

You will collaborate with physicians, staff and families, ensuring accurate documentation and seamless patient experiences in a compassionate environment. Hours are Monday–Friday, 8am–4:30pm, no weekends.

Qualifications

• High School or GED equivalent.
• Associate's in medical secretarial field.
• 1-3 years experience as a scheduler, biller, or in a medical office.

Responsibilities

• Schedules appointments for new and existing patients across clinics.
• Coordinates care scheduling for labs, infusion, imaging, procedures, surgeries and telemedicine.
• Facilitates referrals and collaborates with Avera’s network to support continuity of care.
• Guides patients through treatment plans and ensures a smooth care experience.

Skills

Scheduling appointments

Medical terminology

Communication

Team coordination

Education

High School or GED

Associate's in medical secretarial

Job description

Location:Avera Gynecologic Oncology Sioux FallsWorker Type:RegularWork Shift:Day Shift (United States of America)Pay Range:The pay range for this position is listed below. Actual pay rate dependent upon experience.$18.50 - $24.25Position HighlightsMake a meaningful impact in the lives of cancer patients and their families as a Scheduling Specialist with Avera Gynecoloigc Oncology. This role is essential in ensuring seamless, compassionate care across multiple clinics and care teams.Responsibilities include:Scheduling appointments for new and existing patients, ensuring timely access to essential care.Coordinating comprehensive care scheduling including labs, infusion, imaging, procedures, surgeries, and telemedicine appointments.Facilitating referrals and collaborate with Avera’s network, including regional and rural facilities, to support continuity of care.This position plays a key role in guiding patient through complex treatment plans, providing peace of mind and a smooth care experience. Join our team and be part of something truly impactful. Hours: Monday-Friday; 8am-4:30pm. No weekends.You Belong at AveraBe part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.A Brief OverviewPerforms diverse duties as they relate to the department to include, but not limited to completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated.What you will doObtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs.Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable.Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner.Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as my be required by law.Coordinates scheduling of specialized equipment based on procedures.Maintains physician calendar, procedure schedule and all coordinating orders for procedures.Essential QualificationsThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.Required Education, License/Certification, or Work Experience:knowledge of medical terminologyPreferred Education, License/Certification, or Work Experience:High School or GED EquivalentAssociate's in medical secretarial school1-3 years experience as a scheduler, biller, or in a medical officeExpectations and StandardsCommitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.Promote Avera’s values of compassion, hospitality, and stewardship.Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.Maintain confidentiality.Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.Benefits You Need & Then SomeAvera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.PTO available day 1 for eligible hires.Up to 5% employer matching contribution for retirementCareer development guided by hands-on training and mentorshipAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].