Scheduling Specialist

Angel Companions Senior Care, LLC; Marietta (GA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Dynamic environment

Growth opportunities

Benefits pending

Competitive salary

Job summary

Angel Companions Senior Care, LLC in Marietta, Georgia, is seeking a Scheduling Specialist to coordinate non-medical in-home senior care services. The role focuses on scheduling caregivers for clients, arranging transportation as needed, maintaining care plans and billing records, and ensuring seamless service delivery with proactive communication.

The position emphasizes exceptional customer service, confidentiality, and HIPAA compliance while fostering a supportive environment for clients and

Responsibilities

• Manage scheduling and coordination of care services for clients
• Ensure accurate and timely documentation of client care plans, caregiver schedules, and client billing
• Communicate with clients, caregivers, and stakeholders to ensure seamless service delivery
• Identify and resolve scheduling conflicts, implementing solutions to meet client needs
• Provide exceptional customer service, responding to client inquiries and addressing concerns promptly
• Maintain confidentiality and adhere to HIPAA guidelines

Skills

Scheduling

Customer service

Communication

HIPAA compliance

Job description

Scheduling Specialist

Job Summary:

As a Scheduling Specialist at Angel Companions, you will play a crucial role in ensuring the seamless coordination of our non-medical in-home senior care services in Marietta, Georgia. Our mission at Angel Companions is to provide compassionate and affordable care to seniors, and we are seeking a skilled and dedicated individual to join our team. If you are passionate about delivering exceptional service and are interested in building a rewarding career in senior care, we encourage you to apply for this Scheduling Specialist position.

About the Role:

As a Scheduling Specialist, you will be responsible for managing the scheduling and coordination of our care services, ensuring that our caregivers and clients receive the highest level of care and support. Your primary duties will include:

• Scheduling caregivers for clients, taking into account their availability, skill sets, and client needs

• Coordinating transportation and accommodations for clients, as needed

• Maintaining accurate and up-to-date records of client care plans, caregiver schedules, and client billing

• Communicating with clients, caregivers, and other stakeholders to ensure seamless service delivery

• Identifying and resolving scheduling conflicts, and implementing solutions to meet client needs

• Providing exceptional customer service, responding to client inquiries, and addressing concerns promptly

Responsibilities:

• Manage scheduling and coordination of care services for clients

• Ensure accurate and timely documentation of client care plans, caregiver schedules, and client billing

• Communicate with clients, caregivers, and stakeholders to ensure seamless service delivery

• Identify and resolve scheduling conflicts, implementing solutions to meet client needs

• Provide exceptional customer service, responding to client inquiries and addressing concerns promptly

• Maintain confidentiality and adhere to HIPAA guidelines

What We Offer:

• A dynamic and supportive work environment with a team of dedicated professionals

• Opportunities for growth and professional development in the senior care industry

• A comprehensive benefits package (pending company approval)

• A competitive salary (pending company approval)