Scheduling Specialist

Talentify; Mansfield (TX); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Disability insurance

Tuition reimbursement

Adoption assistance

PTO and holiday pay

Job summary

RAYUS Radiology in Mansfield, TX is seeking a Scheduling Specialist to assist patients and referring offices by answering phones, scheduling exams, and handling basic insurance verification. This is a part-time role with a weekday and weekend schedule as described.

The position emphasizes accuracy in data entry, strong customer service, and the ability to manage multiple tasks in a fast-paced environment with benefit eligibility.

Qualifications

• High school diploma or equivalent is required.
• Proficient with Microsoft Office and data entry.
• Experience with multi-line phone systems and high call volumes.
• Basic understanding of medical terms is a plus but not required.

Responsibilities

• Answer phones and route calls professionally and promptly.
• Schedule patient examinations per policy and enter data accurately.
• Verify and communicate patient financial responsibilities and insurance information.
• Maintain up-to-date records for referring physicians and schedules.
• Provide backup coverage for front office tasks as needed.
• Assist in overflow calls for other centers within the market.

Skills

Microsoft Office Suite

Typing

Phone system handling

Customer service

Education

High school diploma or equivalent

Job description

Description

RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a parttime position typically working 39 hours a week (benefit eligible). The shifts are every Monday, Wednesday, Thursday and Friday from 9:30am-6:00pm and every Saturday from 10:30am-5:30pm (Tuesdays and Sundays off).

ESSENTIAL DUTIES AND RESPONSIBILITIES

(85%) Scheduling Activities

1. Answers phones and handles calls in a professional and timely manner
2. Maintains positive interactions at all times with patients, referring offices and team members
3. Schedules patient examinations according to existing company policy
4. Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
5. Ensures all patient data is entered into information systems completely and accurately
6. Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
7. Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
8. Maintains an up-to-date and accurate database on all current and potential referring physicians
9. Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
10. Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
11. Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only

(10%) Insurance Activities

1. Pre-certifies all exams with patient's insurance company as required
2. Verifies insurance for same day add-ons
3. Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

(5%) Other Tasks and Projects as Assigned

Qualifications

Required:

1. High school diploma, or equivalent
2. Microsoft Office Suite experience
3. Proficient with using computer systems and typing
4. Able to handle multi-level phone system with a high volume of calls at one time

Preferred:

1. One (1) year customer service experience
2. Medical terminology and previous clinical business office experience
3. Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.