Scheduling Specialist

Qcells North America; Irvine (CA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Hanwha Q CELLS America Inc. is seeking an experienced Scheduling Specialist to manage project scheduling, coordinate with homeowners and partners, and ensure on-time, on-budget delivery.

This role requires collaboration with senior management, strong attention to detail, and excellent communication within a fast-paced solar energy environment. The role involves office-based work in Irvine, SF, or Santa Clara, CA with potential for occasional in-office scheduling at management discretion; remote

Qualifications

• 5+ years (or a bachelor’s degree with 3+ years) in Scheduling/Project Management in retrofit renewables or similar.
• 3+ years delivering superior customer experience and guiding stakeholders to positive outcomes.
• Excellent prioritization and time-management to deliver high-quality results.
• Strong client-facing skills; able to negotiate and resolve ambiguity.
• Hands-on experience with enterprise CRM tools and QA/risk management familiarity.

Responsibilities

• Analyze data and report on key scheduling metrics.
• Review pipeline reports to identify projects ready for scheduling.
• Conduct root cause analysis to remove bottlenecks and improve throughput.
• Collaborate with leadership to develop plans aligning resources, timelines, and budgets.
• Schedule projects with homeowners and Installation Partners; coordinate dates.
• Submit purchase requests to procurement for materials.
• Oversee pipeline through Site Survey, Install, and Inspection stages.
• Break complex projects into actionable steps with timelines.
• Proactively identify risks and develop contingency plans.

Skills

Scheduling expertise

Project management

Customer experience

Communication skills

CRM software

Education

Bachelor's degree or equivalent

Tools

CRM software

Quality assurance

Risk management tools

Job description

POSITION DESCRIPTION

Axia by Qcells is seeking an experienced Scheduling Specialist to manage project scheduling activities across the organization. In this role, you will review pipeline reports to identify projects ready for scheduling and work with stakeholders to resolve issues that may delay progress. Key responsibilities include identifying qualified installers in specific regions, sharing project details, coordinating schedules, confirming dates with homeowners, and ordering construction materials. You will collaborate with senior management and cross-functional teams to develop project plans that align resources, timelines, and budgets while ensuring five-star customer experience. The ideal candidate will have strong project management expertise, the ability to navigate challenges effectively, exceptional attention to detail, and excellent communication skills. Success in this role means ensuring projects are delivered on time, within budget, and to the highest quality standards.

Location and Work Arrangement

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Santa Clara, CA with a potential in-office schedule set at the direct manager's discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.

Responsibilities

• Analyze data and report on key scheduling metrics
• Review pipeline reports to identify projects that are ready for a scheduling event
• Root cause analysis to identify bottlenecks or challenges that are preventing the scheduling team from achieving scheduling quotas
• Make recommendations for solving problems and work cross functionally and with leadership team to remove bottlenecks and improve throughput
• Schedule projects with homeowners and Installation Partners
• Send purchase request to procurement team to order bill of materials
• Oversee a pipeline of projects at the Site Survey, Install, and Inspection Stages to drive projects through scheduling and completion
• Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively.
• Proactively identify potential risks and develop contingency plans. Elevate risk management strategies to safeguard project outcomes.

Required Qualifications

• 5+ years (or a bachelor's degree 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector
• 3+ years of experience demonstrating excellent customer experience enhancing skills, capable of guiding peers and influencing senior-level management and stakeholders to drive positive business outcomes and unparalleled customer experience.
• Exceptional prioritization and time-management abilities, focusing on delivering high-quality positive impact.
• Strong capabilities in client-facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges.
• Hands-on experience with advanced project management tools (e.g., enterprise-level CRMs) and quality assurance and risk management familiarity.

Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

Physical, Mental & Environmental Demands

Mobility

• Standing 20% of time
• Sitting 70% of time
• Walking 10% of time

Strength

• Pulling up to 10 Pounds
• Pushing up to 10 Pounds
• Carrying up to 10 Pounds
• Lifting up to 10 Pounds

  Dexterity (F = Frequently, O = Occasionally, N = Never)

  • Typing F
  • Handling F
  • Reaching F

  Agility (F = Frequently, O = Occasionally, N = Never)

  • Turning F
  • Twisting F
  • Bending O
  • Crouching O
  • Balancing N
  • Climbing N
  • Crawling N
  • Kneeling N

  The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

  • This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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