Scheduling Product Owner

Delta Air Lines, Inc.; Atlanta (GA); In loco; USD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Profit sharing program

Performance incentives

401(k) with company contributions

Descrizione del lavoro

Delta Air Lines, Inc. seeks a Product Owner to define strategy and provide technical leadership for Crew Resources technology, working across Crew Resources, Flight Ops, In-Flight Service and IT to ensure clear requirements and cross-divisional alignment.

You will own the product backlog, translate business needs into actionable user stories, and guide multiple development teams to deliver value while balancing competing priorities and dependencies.

Competenze

• Minimum 4 years of Crew and/or IT Project/Product Ownership experience.
• Ability to translate a business vision into written requirements.
• Track record of delivering products or complex projects successfully.
• Experience leading and influencing cross-department stakeholders.

Mansioni

• Replace legacy Crew Scheduling systems (DBMS and OSS) and manage multiple dev teams.
• Own end-to-end product ownership from problem to value delivery.
• Translate business vision into strategy and concrete requirements.
• Collaborate across Scheduling, Pay, Reroute, Training, Bid and Award, FCL, and Communications.
• Develop product enhancements based on end-user needs and opportunities.

Conoscenze

Product ownership

Agile methods

Stakeholder management

Cross-functional collaboration

Formazione

Bachelor's degree

Descrizione del lavoro

How you'll help us Keep Climbing (overview & key responsibilities)

Now is an exciting time to be part of Delta's Crew Resources Technology team as we enhance the frontline employee experience through new decision making and execution applications. This is an opportunity to bring new strategies and initiatives to life while retiring legacy technology. We are seeking a Product Owner to help define the strategy and provide technical expertise for all current and future Crew Resources technology. The Product Owner will work across Crew Resources, Flight Ops, In-Flight Service, and IT to ensure development requests are well understood across the enterprise, gain cross-divisional consensus on priorities, and ensure deliverables meet business needs. To do so, this individual will need to manage multiple projects at once, communicate effectively, build strong cross-divisional partnerships, understand how to write project requirements, and understand the crew member experience.

• Work with the business and IT on the replacement of the legacy Crew Scheduling systems (DBMS and OSS)
• Manage the delivery of multiple development teams
• End-to-end product ownership duties including understanding the business problem, identifying stakeholder needs, and developing optimal solutions so that the business derives value from the new applications
• Understand the business and technology vision and translate it into strategy and requirements so that products meet the business's needs
• Work across multiple user groups and technologies that interact with Scheduling, including Pay, Reroute, Training, Bid and Award, FCL, and Communications
• Work with end users to understand their needs and develop product enhancements that provide value
• Identify opportunities to make improvements to departmental processes, systems, or products to enhance the performance of the team, and deliver solutions
• Prepare internal communications that include ad hoc reports, executive summaries, and formal presentations to senior leaders
• Develop subject matter expertise for crew related data and systems that can be translated into optimal design and development
• Build and maintain an executable product roadmap that balances business value, funding, cross-initiative dependencies, and development complexity that guides current and future development
• Lead phases of project management, including requirements gathering, development prioritization, and implementation of strategies
• Prioritize product backlog, projects, and initiatives across multiple stakeholder groups so that IT is working on the right things
• Write functional user stories and acceptance criteria that enable a smooth handoff to development
• Participate in Agile ceremonies with development teams to provide direction and drive progress

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States.
• Possesses a high school diploma, GED, or high school equivalency.
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data.
• Minimum 4 years of experience with Crew and/or IT Project/Product Ownership
• Verbally present ideas succinctly and persuasively; demonstrate logical thinking when responding to questions or providing alternative solutions
• Ability to develop presentations that include visuals that advance the story, speak to an executive audience, and influence outcomes
• Experience translating a business vision into written requirements
• Track record of managing products or complex projects successfully
• Ability to lead and influence others responsible for deliverables, including stakeholders from other departments
• Exhibit curiosity and think creatively to help identify solutions
• Proven success in understanding and managing complex processes
• Willingness to gain a deep understanding of the product and become the subject matter expert and take ownership for its development and performance
• Self-starter with the ability to work well with diverse groups in a time sensitive and team environment with minimal oversight
• Results oriented and capable of meeting or exceeding deadlines with attention to detail and follow through
• Currency in user experience best practices and new technology trends
• Embraces diverse people, thinking and styles
• Must be performing satisfactorily in present position (if transferring internally)

What will give you a competitive edge (preferred qualifications)

• Bachelor's degree in Operations, Business, Engineering, or Technology
• Experience in creation and design, or management of technology systems
• Prior experience as an agile product manager/owner preferred
• Broad knowledge of Crew Resources, Flight Ops, or Inflight Service preferred, but not required

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - everyday, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2 weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12 weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2 weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Delta perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affmeiative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here