Scheduling & People Ops Lead — Flexible Hours

5 STAR Event Services; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

5 STAR Event Services in Houston is seeking a Personnel & Scheduling Manager to oversee staffing, scheduling, and workforce planning for our Houston operations. You will manage employee deployment, coordinate onboarding, and maintain high standards for client service and attendance accountability.

The ideal candidate is organized, proactive, and able to make time-sensitive decisions with strong communication across employees, event managers, and leadership.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 2+ years in scheduling, staffing, or workforce coordination.
• Strong communication, organization, and time-management skills.
• Experience with event staffing or security operations is a plus.
• Ability to work evenings, weekends, and holidays as events require.

Responsibilities

• Staffing, scheduling, and workforce planning for Houston events.
• Enter event details and manage shift assignments and changes.
• Monitor attendance, coverage, and overtime; adjust as needed.
• Coordinate onboarding, training, and performance coaching.
• Generate reports on staffing metrics, fill rates, and readiness.

Skills

Staffing & scheduling

Workforce planning

People management

Communication

Recruiting & onboarding

Event operations coordination

Bilingual English/Spanish (plus)

Time management

Education

Bachelor’s degree preferred

Tools

Celayix

Microsoft Office

Job description

5 STAR Event Services in Houston is seeking a Personnel & Scheduling Manager to oversee staffing, scheduling, and workforce planning for our Houston operations. You will manage employee deployment, coordinate onboarding, and maintain high standards for client service and attendance accountability.

The ideal candidate is organized, proactive, and able to make time-sensitive decisions with strong communication across employees, event managers, and leadership.