Scheduling Operations Officer

Transportation Security Administration; Glen Burnie (MD); On-site; USD 102,000 - 158,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Thrift Savings Plan

Flexible Spending Account

Employee Assistance Program

personal leave days

paid federal holidays

Job summary

Transportation Security Administration is seeking a Scheduling Operations Officer at Baltimore/Washington International Thurgood Marshall Airport (BWI). The role focuses on scheduling screener operations, maintaining coverage across shifts, and supporting security and screening standards for personnel and passengers.

Responsibilities include daily staffing coordination, record-keeping, and communication with leadership regarding safety hazards and staffing needs.

Responsibilities

• Assisting with the scheduling of all screener operations activities.
• Assisting with the efficient implementation, performance, and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area.
• Monitoring daily personnel schedules for all shifts and ensuring sufficient coverage during operating hours.
• Maintaining personnel check-in/out sheets to ensure appropriate log-ins.

Job description

• Hiring Agency: Transportation Security Administration
• Department: Department of Homeland Security

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Key Responsibilities

This Scheduling Operations Officer position is located at Baltimore/Washington International Thurgood Marshall Airport (BWI), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Assisting with the scheduling of all screener operations activities.

Assisting with the efficient implementation, performance, and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area. Monitoring daily personnel schedules for all shifts and ensuring sufficient coverage during operating hours. Maintaining personnel check-in/out sheets to ensure appropriate log-ins.

Preparing, distributing, collecting, and maintaining all records, reports, files, paperwork and logs for supervisors. Receiving daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, incident reports, etc. Performing quality assurance audits as directed. Communicating information concerning personnel policy and procedures, safety hazards, and equipment to leadership.

Performing semi-annual screening security risk assessments and stays abreast of local airport emergency plans (e.g., alarms, evacuations, etc.) The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.

DHS offers competitive salaries and an attractive benefits package, including:

• health, dental, vision, life, and long-term care insurance
• retirement plan
• Thrift Savings Plan [similar to a 401(k)]
• Flexible Spending Account
• Employee Assistance Program
• personal leave days
• and paid federal holidays

Other benefits may include:

• flexible work schedules
• situational telework may be permitted in accordance with departmental policy telework
• tuition reimbursement
• transportation subsidies
• uniform allowance
• health and wellness programs
• and fitness centers

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.g., United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours). TSA will not make a monetary payment for any leave forfeited under these circumstances.

Which agency is hiring for this position?

This position is with Transportation Security Administration, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $102415 – $158322/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-15.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government